At a Glance
- Tasks: Provide friendly reception and admin support to patients and colleagues.
- Company: Join a caring medical practice focused on patient experience.
- Benefits: Gain valuable experience in healthcare with training provided.
- Other info: 12-month fixed-term contract with potential for growth.
- Why this job: Make a difference in patients' lives while developing your skills.
- Qualifications: Strong communication skills and a compassionate attitude.
The predicted salary is between 22000 - 26000 £ per year.
The Hartlepool & Stockton Health Ltd is seeking a friendly and resilient Receptionist to join their team on a 12-month fixed-term maternity cover contract. This role involves delivering high-quality reception and administrative service to patients and colleagues, ensuring an efficient and compassionate experience.
The successful candidate will manage appointments, process prescriptions, and support clinicians with administrative tasks. Training on the SystmOne clinical system will be provided.
Patient Services Receptionist - Medical Practice (12-Month FTC) employer: Hartlepool & Stockton Health Ltd
At Hartlepool & Stockton Health Ltd, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. As a Patient Services Receptionist, you will benefit from comprehensive training, opportunities for professional development, and the chance to make a meaningful impact in the lives of our patients. Our commitment to employee well-being and a collaborative culture makes us an excellent employer in the healthcare sector.
Contact Details:
Hartlepool & Stockton Health Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Receptionist - Medical Practice (12-Month FTC)
✨Tip Number 1
Make sure to research Hartlepool & Stockton Health Ltd before your interview. Knowing their values and how they operate will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to patient services and administrative tasks. We can help you prepare by providing resources and tips on how to articulate your experience effectively.
✨Tip Number 3
Showcase your friendly and resilient personality during the interview. Remember, this role is all about delivering a compassionate experience, so let your warmth shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace Patient Services Receptionist - Medical Practice (12-Month FTC)
Some tips for your application 🫡
Show Your Friendly Side:In your application, let your personality shine through! We want to see how you can bring a warm and welcoming vibe to the reception desk. Share any experiences where you've provided excellent customer service or helped someone feel at ease.
Highlight Relevant Experience:Make sure to mention any previous roles that involved managing appointments or working in a medical setting. We’re looking for someone who can hit the ground running, so if you’ve got experience with administrative tasks, don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Hartlepool & Stockton Health Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Patient Services Receptionist. Familiarise yourself with managing appointments, processing prescriptions, and supporting clinicians. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As this position requires a friendly and resilient attitude, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handle difficult situations with compassion and professionalism.
✨Prepare for System Training
Although training on the SystmOne clinical system will be provided, it’s a good idea to research similar systems or software used in medical practices. Showing that you're proactive about learning can impress the interviewers and highlight your commitment to the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
