At a Glance
- Tasks: Be the friendly face of our care homes, handling admin and reception duties with compassion.
- Company: Join Hartford Care, a community-focused organisation dedicated to caring for others.
- Benefits: Full-time hours, supportive team environment, and a chance to make a real difference.
- Other info: Flexible working hours and opportunities for personal growth in a rewarding role.
- Why this job: Make a positive impact in people's lives while working in a warm, caring atmosphere.
- Qualifications: Experience in administration, strong IT skills, and a caring nature are essential.
The predicted salary is between 22000 - 26000 € per year.
Employment Type: Full-time (40 hours per week Monday - Friday). This is a full-time role of 40 hours per week, split equally between our two care homes, 20 hours at each location. These locations are Hazeldene House (TN2 4AW) and Cornford House (TN2 4QS).
The Role: As an Administrator/Receptionist, you will act as the first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and work together as a team to create a happy and caring atmosphere. Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.
Key Qualifications: Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role? Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook? Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously? Are you caring, warm and understanding? Are you spontaneous, patient, flexible and have a good sense of humour? Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality? If your answer is yes to all these questions, why not join our Hartford Care family?
Requirements:
- Essential: A compassionate and caring nature
- Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
- Good telephone manner
- Strong organisation and planning skills
- Able to work on own initiative as well as part of a team
- A flexible approach to working hours
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Administrator/Receptionist in Kent employer: Hartford Care
At Hartford Care, we pride ourselves on being an exceptional employer, offering a supportive and nurturing work environment across our two care homes in Tunbridge Wells. Our team-oriented culture fosters personal growth and development, ensuring that every employee feels valued and empowered to make a meaningful impact in the lives of our residents. With a commitment to creating communities and celebrating individuality, we provide a fulfilling career path for those who share our passion for care and compassion.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator/Receptionist in Kent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care sector. A personal recommendation can go a long way in landing that Administrator/Receptionist role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills in IT and communication can shine through. We want you to show off that caring nature and problem-solving ability!
✨Tip Number 3
Dress the part! First impressions matter, especially in a role where you'll be the first point of contact. Show up looking professional and approachable to make a great impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Hartford Care family.
We think you need these skills to ace Administrator/Receptionist in Kent
Some tips for your application 🫡
Show Your Caring Side:In your application, let us see your compassionate nature shine through. Share examples of how you've made a difference in previous roles, especially in customer service or administrative positions.
Highlight Your IT Skills:Make sure to mention your proficiency with Microsoft Word, Excel, and Outlook. We love tech-savvy applicants, so don’t shy away from showcasing any relevant experience you have with these tools.
Communicate Clearly:Since excellent communication is key for this role, ensure your written application is clear and concise. Use proper grammar and structure to demonstrate your strong verbal skills right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this rewarding role in our Hartford Care family.
How to prepare for a job interview at Hartford Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrator/Receptionist. Familiarise yourself with the tasks mentioned in the job description, like managing visitor interactions and supporting the Home Manager. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples that highlight your verbal and written skills. Think of times when you've effectively communicated with team members or resolved issues with visitors. Practising these scenarios can help you articulate your experiences confidently during the interview.
✨Demonstrate Your IT Proficiency
As the role requires strong IT skills, be ready to discuss your experience with Microsoft Word, Excel, and Outlook. You might even want to mention specific tasks you've accomplished using these tools, such as creating reports or managing schedules. This will show that you're not just familiar with the software but can use it effectively in a professional setting.
✨Emphasise Your Caring Nature
This position is all about creating a warm and caring atmosphere. Be prepared to share stories that illustrate your compassionate side, whether it's helping a colleague or going the extra mile for a resident. Highlighting your understanding of the values of Creating Communities and Caring for Each Other will resonate well with the interviewers.
