At a Glance
- Tasks: Drive occupancy and build relationships with residents and families in a welcoming environment.
- Company: Join Alton Place, a caring community focused on making a difference.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive team atmosphere.
- Other info: Flexible hours with opportunities for personal growth and community engagement.
- Why this job: Make a real impact by helping residents feel at home and valued.
- Qualifications: Sales and marketing experience, excellent communication skills, and a passion for care.
The predicted salary is between 20250 - 24750 £ per year.
We are looking for a Home Admissions Assistant to join the team at Alton Place. You’ll play a key part in growing occupancy, giving residents and their families a warm welcome, and raising the home’s profile in the local community.
About the role
- Drive occupancy: respond to enquiries by phone, email, in person and through our CRM, manage the enquiries pipeline, and help the home meet and exceed its occupancy goals.
- Make every move-in feel right: build trusting relationships with prospective residents and their families, support the move-in process alongside our care teams, and visit each new resident within 24 hours, at one week and at four weeks to make sure they feel happy, safe and comfortable.
- Champion the home in the community: plan and host events, network with local stakeholders, and deliver cost-effective marketing and promotional activity.
- Keep growing: take part in sales training, team meetings and your own personal development.
About you
Essential:
- Proven sales and marketing experience with results to show for it
- Excellent written, verbal and non-verbal communication and interpersonal skills
- Knowledge of the health and social care sector
- Confident with Microsoft Office (Excel, PowerPoint, Word, Outlook) and other sales and marketing tools
- A flexible approach to working hours, including occasional evenings and weekends
Desirable:
- Experience delivering high-quality, relationship-centred care
- Previous experience in a large social care setting
- Leadership and management skills
- A marketing or sales degree, or equivalent experience
Home Admissions Assistant employer: Hartford Care
At Hartford Care, we pride ourselves on being more than just a care provider; we are a family that values creativity, compassion, and community. As a Chef in our Portsmouth location, you will enjoy a supportive work culture that prioritises work-life balance, with no late-night shifts, and offers numerous opportunities for personal and professional growth. Join us to make a meaningful impact through your culinary skills while benefiting from competitive pay, generous leave policies, and a range of employee perks.
StudySmarter Expert Advice🤫
We think this is how you could land Home Admissions Assistant
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hartford Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hartford Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hartford Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Home Admissions Assistant
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hartford Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hartford Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hartford Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hartford Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hartford Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hartford Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
