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- Tasks: Support governance processes and manage complaints with precision and care.
- Company: Dynamic organisation focused on compliance and governance excellence.
- Benefits: Full training, supportive environment, and opportunities for career growth.
- Why this job: Make a real difference in governance while developing your skills.
- Qualifications: Strong admin and writing skills; passion for compliance and governance.
- Other info: Join a team that values detail and offers ongoing support.
The predicted salary is between 28800 - 43200 £ per year.
Employment Type: Full Time / Fully Office Based
Location: Central Office, Basingstoke
We are looking for a highly organised and detail-focused Governance & Compliance Officer to provide essential administrative and coordination support across complaints management, insurance case handling, data protection, and corporate governance activities. This is a hands-on role with a strong administrative focus, ideal for someone with excellent written communication skills who enjoys working methodically, managing documentation, and ensuring processes run smoothly.
Key Responsibilities
- Coordinating complaints, insurance cases, and Subject Access Requests
- Maintaining accurate records and governance documentation
- Drafting clear and professional correspondence
- Tracking cases and ensuring deadlines are met
- Handling sensitive and confidential information appropriately
- Supporting corporate governance processes and compliance activities
- Liaising with Home Managers and central teams to ensure matters are managed efficiently and in line with regulatory requirements
Reporting to the Chief Finance Officer (CFO), you will play an important role in supporting the organisation to manage governance processes professionally and effectively.
Who Should Apply?
This role would suit someone with strong administration and writing skills who is looking to develop their experience in governance and compliance. Full training and ongoing support will be provided to help the successful candidate build confidence and capability across all aspects of the role.
Governance & Compliance Officer employer: Hartford Care
Contact Detail:
Hartford Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Governance & Compliance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the governance and compliance field on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company’s governance practices. We want you to show off your knowledge and enthusiasm for the role, so dive deep into their values and recent news!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent written and verbal abilities, we suggest doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make a difference in governance and compliance.
We think you need these skills to ace Governance & Compliance Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the Governance & Compliance Officer role. We want to see how your background aligns with our needs!
Show Off Your Writing Skills: Since this role requires excellent written communication, ensure your application is clear, concise, and free of errors. Use professional language and structure your documents well – it’s your chance to shine!
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or formatting issues, as we value precision and organisation. This reflects the skills we’re looking for in a Governance & Compliance Officer.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Hartford Care
✨Know Your Governance Basics
Before the interview, brush up on key governance and compliance concepts. Familiarise yourself with relevant regulations and frameworks that might apply to the role. This will show your potential employer that you’re not just organised but also knowledgeable about the field.
✨Showcase Your Administrative Skills
Prepare examples of how you've successfully managed documentation and processes in previous roles. Be ready to discuss specific tools or methods you used to keep things organised and efficient. This will highlight your hands-on experience and attention to detail.
✨Practice Clear Communication
Since the role requires excellent written communication skills, practice articulating your thoughts clearly. You might even want to draft a few sample emails or correspondence related to complaints management or data protection to demonstrate your writing style during the interview.
✨Demonstrate Confidentiality Awareness
Be prepared to discuss how you handle sensitive information. Share examples of situations where you maintained confidentiality and adhered to compliance standards. This will reassure the interviewer that you understand the importance of discretion in governance roles.