At a Glance
- Tasks: Be the friendly face of our care homes, handling reception and admin duties with compassion.
- Company: Join a caring team dedicated to creating supportive communities.
- Benefits: Full-time hours, competitive pay, and a rewarding work environment.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in administration, strong IT skills, and a caring attitude.
The predicted salary is between 22000 - 26000 € per year.
Employment Type: Full-time (40 hours per week / Monday - Friday)
This is a full-time role of 40 hours per week, split equally between our two care homes, 20 hours at each location. These locations are Hazeldene House (TN2 4AW) and Cornford House (TN2 4QS).
The Role
As an Administrator/Receptionist, you will act as the first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and work together as a team to create a happy and caring atmosphere. Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.
Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role? Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook? Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously? Are you caring, warm and understanding? Are you spontaneous, patient, flexible and have a good sense of humour? Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?
Requirements
- Essential
- A compassionate and caring nature
- Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
- Good telephone manner
- Strong organisation and planning skills
- Able to work on own initiative as well as part of a team
- A flexible approach to working hours
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Administrator/Receptionist in Pembury employer: Hartford Care Ltd
Join a compassionate and supportive team dedicated to making a difference in the lives of our residents. With a strong emphasis on employee growth and a warm, caring work culture, we offer a fulfilling environment where your contributions are valued. Working across our two care homes in Tunbridge Wells, you will enjoy a meaningful role that not only enhances your skills but also allows you to celebrate individuality and create a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator/Receptionist in Pembury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care sector. A personal recommendation can go a long way in landing that Administrator/Receptionist role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the caring and compassionate nature required for this role. We want you to shine when discussing your skills in communication and organisation!
✨Tip Number 3
Show off your IT skills! Be ready to demonstrate your proficiency in Microsoft Word, Excel, and Outlook during the interview. Maybe even bring along a sample of your work to showcase your abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our caring community.
We think you need these skills to ace Administrator/Receptionist in Pembury
Some tips for your application 🫡
Show Your Caring Side:In your application, let us see your compassionate nature shine through. Share examples of how you've made a difference in previous roles, especially in customer service or administrative positions.
Highlight Your IT Skills:Make sure to mention your proficiency with Microsoft Word, Excel, and Outlook. We love tech-savvy applicants, so don’t shy away from showcasing any relevant experience you have with these tools.
Be Organised and Clear:When writing your application, keep it structured and easy to read. Use bullet points for key skills and experiences, and make sure your contact details are clear. We appreciate a well-organised application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this rewarding role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hartford Care Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrator/Receptionist. Familiarise yourself with the tasks mentioned in the job description, like liaising with visitors and managing administrative duties. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that highlight your verbal and written skills. Think about times when you’ve effectively communicated with team members or resolved issues with visitors. Practising these scenarios can help you feel more confident during the interview.
✨Demonstrate Your Caring Nature
This position requires a compassionate approach, so be ready to share experiences that showcase your caring attitude. Whether it’s helping a colleague or supporting a resident, showing that you genuinely care about others will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your organisational skills and ability to work autonomously. Prepare to discuss how you manage your time and prioritise tasks, especially in a busy environment. You might even want to think of a situation where you had to solve a problem on the spot, as this will show your initiative and flexibility.
