At a Glance
- Tasks: Be the friendly face of our care homes, handling admin and reception duties with compassion.
- Company: Join a caring team dedicated to creating supportive communities.
- Benefits: Full-time hours, competitive pay, and a rewarding work environment.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in administration, strong IT skills, and a caring attitude.
The predicted salary is between 22000 - 26000 € per year.
Employment Type: Full-time (40 hours per week / Monday - Friday)
This is a full-time role of 40 hours per week, split equally between our two care homes, 20 hours at each location. These locations are Hazeldene House (TN2 4AW) and Cornford House (TN2 4QS).
The Role
As an Administrator/Receptionist, you will act as the first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and work together as a team to create a happy and caring atmosphere. Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.
Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role? Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook? Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously? Are you caring, warm and understanding? Are you spontaneous, patient, flexible and have a good sense of humour? Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?
Requirements
- Essential
- A compassionate and caring nature
- Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
- Good telephone manner
- Strong organisation and planning skills
- Able to work on own initiative as well as part of a team
- A flexible approach to working hours
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Administrator/Receptionist in Kent employer: Hartford Care Ltd
Join a compassionate and supportive team dedicated to creating a caring atmosphere in our two care homes located in Tunbridge Wells. As an Administrator/Receptionist, you will enjoy a fulfilling role with opportunities for personal growth, all while contributing to the well-being of our residents. We pride ourselves on fostering a warm work culture that values teamwork, flexibility, and the celebration of individuality, making it an excellent place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator/Receptionist in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, especially since they value compassion and community.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, it’s crucial to come across as warm and approachable. Try role-playing with a friend to nail down your phone manner and face-to-face interactions.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with Microsoft Word, Excel, and Outlook. Maybe even prepare a quick demo or example of how you've used these tools effectively in past roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows you’re genuinely interested and reinforces that caring attitude they’re looking for.
We think you need these skills to ace Administrator/Receptionist in Kent
Some tips for your application 🫡
Show Your Caring Side:In your application, let us see your compassionate nature shine through. Share examples of how you've made a difference in previous roles, especially in caring environments. We want to know how you connect with people!
Highlight Your IT Skills:Make sure to mention your proficiency with Microsoft Word, Excel, and Outlook. We love tech-savvy applicants! Give us specific examples of how you've used these tools in your past jobs to keep things organised and efficient.
Communication is Key:Since you'll be the first point of contact for visitors, emphasise your excellent written and verbal communication skills. Share instances where your communication made a positive impact, whether it was resolving an issue or welcoming someone warmly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Hartford Care Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, like being the first point of contact and supporting the Home Manager. This will help you tailor your answers to show how your skills align perfectly with what they’re looking for.
✨Showcase Your Communication Skills
As an Administrator/Receptionist, communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it’s handling phone calls or liaising with team members. Practising common interview questions can help you articulate your thoughts clearly and confidently.
✨Demonstrate Your Caring Nature
This role requires a compassionate approach, so be ready to share experiences that highlight your caring nature. Think of specific instances where you’ve gone above and beyond to support someone, whether it’s a colleague or a resident. This will resonate well with the values of the company.
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. They might ask how you would handle a busy reception or manage conflicting priorities. Prepare by thinking through potential scenarios and how you would respond, showcasing your problem-solving skills and ability to stay organised under pressure.
