Adult & Dementia Care Trainer in Dudley

We’re looking for an Adult & Dementia Care Trainer to join our Learning & Development team. Someone who knows that great care starts with great people, and great learning can make a huge difference to both.

You’ll be out and about across Hartford Care, meeting our teams, sharing your knowledge, challenging thinking, building confidence and helping people feel genuinely more capable in the work they do every day.

So, what will you actually be doing? You’ll be part of our L&D team, reporting to the Learning and Development Manager, supporting different locations across the Midlands, North of England and North Wales, delivering learning across a really varied range of care environments. That includes supporting teams working with people living with:

• Dementia and age-related conditions
• Learning disabilities
• Mental health needs
• Acute brain injury

You’ll deliver a mixture of induction, core care training, refresher training and development sessions, using different approaches depending on what our people actually need, from engaging face-to-face sessions to blended learning, online support and practical activities.

You’ll also:

• Make training engaging, practical and relevant to the people sitting in front of you.
• Build confidence in new and experienced colleagues alike.
• Work closely with Home Managers and teams to understand where learning can make a real difference.
• Support our homes with outstanding training, helping managers understand what the data is telling us and what we can do about it.
• Keep learning records and our LMS up to date, although admin will be very little part of the job!
• Contribute ideas to make our learning offer better, more creative and more useful.
• Become one of those people our teams know they can call when they need help, advice or a bit of inspiration.

We're looking for someone who...

• Knows care. You’ll have experience and knowledge of adult social care, and ideally some experience of working with dementia and Learning disabilities, mental health or acquired brain injury, you don’t have to be a specialist in all of them – just know the basics and want to grow further!
• Can make learning come alive. You don't need to be a professional trainer already, formal training experience is desirable, but we're much more interested in your ability to communicate, connect with people and help others learn. You might be an experienced carer, senior carer, nurse, team leader or someone who has naturally found themselves becoming the person everyone goes to when they need to know how something works. We can provide all formal required training to you as part of your development.
• Is comfortable in a room full of people. You'll need the confidence to stand in front of different groups, from brand-new starters to experienced care professionals, and adapt your approach to suit them. We're looking for someone friendly, approachable and professional, someone who can bring energy to a room without needing to be the loudest person in it.
• Likes doing things differently. We're growing, we're changing and we're building our L&D offer all the time. So if you see a better way of doing something, we want you to tell us and get creative!

Where will you be? This is a field-based role, with office/admin days in our Dudley office, so you'll be travelling between our homes across Wolverhampton, Bilston, Walsall, Dudley, Rochdale and occasionally North Wales. There will be travel involved, so you'll need a full driving licence, access to a car and business car insurance.

What do you need?

• Level 3 Education & Training (or a willingness to work towards it).
• Experience and knowledge of adult social care, mental health, learning disabilities and/or acquired brain injury.
• A genuine interest in helping people develop and succeed.
• Confidence communicating with different people and groups.
• A positive, practical and “let's figure it out” attitude.

And what do you get? We believe in looking after the people who look after others. You'll be joining a growing Learning & Development team where your ideas, experience and personality are genuinely welcome. You'll also have access to:

• Occupational sick pay
• Paid Mileage (0.25p)
• Car Allowance
• Annual pay reviews
• Life insurance
• Enhanced maternity and parental leave pay
• Recruitment referral bonuses
• Blue Light discounts
• Free DBS Check and NMC PIN reimbursement
• Salary sacrifice schemes
• Wagestream — including access to earned pay before payday and savings tools

Our Hartford Voice Forum, giving our teams a real opportunity to share their experiences and influence how we work.

Why Hartford Care? Because care is about people. Our values are simple: Celebrating Individuality. Creating Communities. Caring for Each Other. We want the same things for our people. You'll have the opportunity to help shape how hundreds of people learn across Hartford Care, and ultimately, how that learning translates into better experiences for the people we support. If you're passionate about care, love working with people and think training should be something people actually look forward to... we'd love to hear from you. Come and make learning happen with us.