At a Glance
- Tasks: Lead a nursing home, ensuring exceptional care and compliance with regulations.
- Company: Compassionate care provider focused on person-centred environments.
- Benefits: Competitive salary, free meals, annual pay reviews, and access to earned wages.
- Why this job: Make a real difference in residents' lives while leading a dedicated team.
- Qualifications: Leadership experience in care settings and Level 5 Diploma in Health and Social Care.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 60000 - 65000 £ per year.
We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 55 bed nursing home in Downton, Salisbury (SP5 3PP). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff.
Key Responsibilities
- Lead and manage all operational, financial, and care-related functions of the home
- Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
- Deliver high-quality, person-centred care that supports residents’ physical, emotional, and spiritual well-being
- Oversee recruitment, training, supervision, and performance management of the staff team
- Ensure accurate care planning, medication administration, and safeguarding practices
- Manage occupancy levels, liaise with external stakeholders, and promote strong community links
- Maintain rigorous quality assurance systems through regular audits, meetings, and reporting
- Be a visible, positive role model, upholding the values and brand standards of the organisation
What We’re Looking For
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
- Proven leadership experience in a residential care setting
- Strong understanding of CQC requirements and person-centred care principles
- Excellent communication, organisational, and time management skills
- Demonstrated ability to lead and develop a team
- Solid IT skills and confidence managing budgets and resources
- Experience supporting residents living with dementia
- A flexible, hands-on approach to care home management
- NMC PIN is desirable
Why work for us?
- Occupational sick pay
- Free meals on shift in care homes
- Annual pay reviews
- Life Insurance
- Enhanced maternity and paternity pay
- Recruitment referral fee
- Blue Light discounts
- Free DBS Check
- Salary sacrifice schemes
- Access to Wagestream – access to earned wages before payday and schemes to help you save.
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
General Manager in Downton employer: Hartford Care Ltd
Contact Detail:
Hartford Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Downton
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know the ins and outs of care home management. A friendly chat can lead to valuable insights or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and person-centred care. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your passion for care! During interviews, share specific examples of how you've improved care standards or supported staff development. This will help you stand out as a compassionate leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace General Manager in Downton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience in residential care settings and any relevant qualifications, like the Level 5 Diploma.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for person-centred care and how you can contribute to our warm environment. Be sure to mention specific examples from your past roles.
Showcase Your Understanding of CQC Standards: Since compliance is key in this role, demonstrate your knowledge of CQC Fundamental Standards in your application. This shows us you’re serious about maintaining high-quality care and regulatory compliance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Hartford Care Ltd
✨Know Your Stuff
Make sure you’re well-versed in the CQC Fundamental Standards and person-centred care principles. Brush up on your knowledge about the specific regulations that apply to nursing homes, as this will show your potential employer that you’re serious about compliance and quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a residential care setting. Think about times when you’ve improved staff performance or enhanced resident care. This will help demonstrate your capability to manage both clinical and non-clinical operations effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. As a General Manager, excellent communication is key, so be ready to discuss how you would handle difficult conversations with staff or residents, and how you promote a positive environment.
✨Be Person-Centred
During the interview, emphasise your commitment to person-centred care. Share stories that highlight your compassion and understanding of residents’ needs, especially those living with dementia. This will resonate well with the values of the organisation and show that you align with their mission.