At a Glance
- Tasks: Manage calls, respond to enquiries, and ensure accurate information recording.
- Company: Hartford Care Ltd, dedicated to providing exceptional customer experience.
- Benefits: Flexible weekend shifts, supportive team environment, and career development opportunities.
- Other info: Office-based role with a focus on teamwork and customer satisfaction.
- Why this job: Join a caring team and make a difference in people's lives every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20250 - 24750 £ per year.
Hartford Care Ltd is seeking an Enquiries Assistant to manage incoming and outgoing calls, respond to enquiries and concerns, and ensure information is recorded accurately in line with policies.
This office-based role supports our care homes and upholds a high standard of customer experience.
You will record details in the Enquiry Management system, escalate urgent issues, meet targets for call handling times and customer satisfaction, and work 37.5 hours per week, including alternate weekends.
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Enquiries Assistant - Caring Communications Weekend Shifts in Basingstoke employer: Hartford Care Ltd
Hartford Care Ltd is an excellent employer that prioritises the well-being of both its residents and staff at Cornford House, Pembury. With a strong focus on teamwork and communication, employees enjoy a supportive work culture that fosters personal growth and development. The company offers flexible working hours and the opportunity to make a meaningful impact in the lives of residents, making it a rewarding place to work.
