We arelooking for a Home Admissions Assistant to join the team at Alton Place. You’ll play a key part in growing occupancy, giving residents and their families a warm welcome, and raising the home’s profile in the local community.
About the role
Working closely with the Regional Sales Manager, Sales Director and Home Manager, you will:
- Drive occupancy: respond to enquiries by phone, email, in person and through our CRM, manage the enquiries pipeline, and help the home meet and exceed its occupancy goals.
- Make every move-in feel right: build trusting relationships with prospective residents and their families, support the move-in process alongside our care teams, and visit each new resident within 24 hours, at one week and at four weeks to make sure they feel happy, safe and comfortable.
- Champion the home in the community: plan and host events, network with local stakeholders, and deliver cost-effective marketing and promotional activity.
- Keep growing: take part in sales training, team meetings and your own personal development.
About you
Essential:
- Proven sales and marketing experience with results to show for it
- Excellent written, verbal and non-verbal communication and interpersonal skills
- Knowledge of the health and social care sector
- Confident with Microsoft Office (Excel, PowerPoint, Word, Outlook) and other sales and marketing tools
- A flexible approach to working hours, including occasional evenings and weekends
Desirable:
- Experience delivering high-quality, relationship-centred care
- Previous experience in a large social care setting
- Leadership and management skills
- A marketing or sales degree, or equivalent experience
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Home Admissions Assistant in Alton employer: Hartford Care Ltd
Hartford Care Ltd is an excellent employer that prioritises the well-being of both its residents and staff at Cornford House, Pembury. With a strong focus on teamwork and communication, employees enjoy a supportive work culture that fosters personal growth and development. The company offers flexible working hours and the opportunity to make a meaningful impact in the lives of residents, making it a rewarding place to work.
