At a Glance
- Tasks: Be the friendly face of our home, supporting visitors and staff with admin duties.
- Company: Join a caring community focused on compassion and individuality.
- Benefits: Full-time hours, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while enjoying a rewarding role.
- Qualifications: Strong IT skills, excellent communication, and a caring nature are essential.
- Other info: Flexible working hours and a fun, dynamic atmosphere await you!
The predicted salary is between 28800 - 43200 Β£ per year.
Overview
Employment Type: Full Time / 40 hours per week
The Role
As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.
Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.
Responsibilities
- Do you want to make a difference to someone\’s life and feel a sense of purpose in an extremely rewarding role?
- Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
- Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
- Are you caring, warm and understanding?
- Are you spontaneous, patient, flexible and have a good sense of humour?
- Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?
If your answer is yes to all these questions, why not join our Hartford Care family?
Requirements
Essential:
- A compassionate and caring nature
- Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
- Good telephone manner
- Strong organisation and planning skills
- Able to work on own initiative as well as part of a team
- A flexible approach to working hours
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
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Administrator/Receptionist employer: Hartford Care Ltd
Contact Detail:
Hartford Care Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Administrator/Receptionist
β¨Tip Number 1
Make sure to research the company culture and values before your interview. This way, you can show how your caring nature aligns with their mission of Creating Communities and Caring for Each Other.
β¨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being warm and welcoming is key. Try role-playing common scenarios with a friend to boost your confidence.
β¨Tip Number 3
Prepare some questions to ask during the interview. This shows you're genuinely interested in the role and helps you understand how you can contribute to creating that happy and caring atmosphere.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed and shows you're keen to join the Hartford Care family.
We think you need these skills to ace Administrator/Receptionist
Some tips for your application π«‘
Show Your Caring Side: In your application, let us see your compassionate nature shine through. Share examples of how you've made a difference in previous roles, especially in customer service or administrative positions.
Highlight Your IT Skills: Make sure to mention your proficiency with Microsoft Word, Excel, and Outlook. We love tech-savvy applicants, so donβt shy away from detailing any specific projects or tasks where youβve used these tools effectively.
Communicate Clearly: Your written communication skills are key! Keep your application clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail, so show us you care about getting it right.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Hartford Care Ltd
β¨Show Your Caring Side
As an Administrator/Receptionist, it's crucial to demonstrate your compassionate nature during the interview. Share examples of how you've made a positive impact on someone's day or how you handle difficult situations with empathy.
β¨Highlight Your IT Skills
Make sure to mention your proficiency in Microsoft Word, Excel, and Outlook. Prepare to discuss specific tasks you've completed using these tools, as this will show that you're ready to hit the ground running.
β¨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer, showing your interest and engagement.
β¨Emphasise Teamwork and Flexibility
This position requires working well within a team and being adaptable. Share experiences where you've successfully collaborated with others or adjusted to changing circumstances, highlighting your flexibility and problem-solving skills.