We are looking for a friendly, organised and reliable Administrator to join our team at our care home. The successful candidate will play an important role in ensuring the smooth day-to-day running of the home, providing essential administrative support to the management team, staff, residents and their families.

We are looking for someone with excellent communication skills, a professional attitude and a genuine commitment to supporting high-quality care for our residents.

Key Responsibilities

  • Provide general administrative and reception support to the care home.
  • Answer telephone calls, respond to emails and welcome visitors professionally.
  • Maintain accurate resident records, staff files and confidential documentation.
  • Assist with staff rotas, timesheets and other HR-related administration.
  • Support the management team with reports, audits and compliance documentation.
  • Assist with invoicing, purchase orders and basic financial administration.
  • Ensure records are maintained in line with GDPR and confidentiality requirements.
  • Communicate effectively with residents, relatives, staff and external professionals.
  • Help ensure the office runs efficiently and supports the smooth operation of the home.

The ideal candidate will have:

  • Previous administrative experience, preferably within a care home or healthcare setting.
  • Good IT skills, including Microsoft Word, Excel and email.
  • Excellent organisational skills and attention to detail.
  • Strong written and verbal communication skills.
  • The ability to prioritise tasks and work independently as well as part of a team.
  • A caring, patient and professional approach.
  • A commitment to confidentiality and safeguarding., If you are an organised and motivated administrator who would like to contribute to a caring and supportive environment, we would love to hear from you.

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Admin employer: Hartford Care Limited

Hartford Care Limited is an exceptional employer located in Cannock, England, offering a supportive and collaborative work environment within a growing healthcare group. Employees benefit from stability, opportunities for professional development, and the chance to make a meaningful impact in the lives of others through their work. With a focus on teamwork and strong relationships, this role as a Multi-Site Finance Lead & Management Accountant provides a rewarding career path for those looking to advance in the finance sector.

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Contact Details:

Hartford Care Limited Recruitment Team