At a Glance
- Tasks: Lead the customer journey and drive occupancy in high-quality rental communities.
- Company: Join a modern, customer-focused property business with a collaborative culture.
- Benefits: Up to £45,000 salary, flexible hours, 24 days holiday, and team socials.
- Other info: Genuine career progression opportunities within a growing business.
- Why this job: Make a real impact on resident experiences and grow your career in a dynamic environment.
- Qualifications: Experience in leasing or Build-to-Rent, strong communication skills, and team leadership.
The predicted salary is between 45000 - 55000 £ per year.
Harte Recruitment is working with a growing residential property business that specialises in the management and leasing of high-quality Build-to-Rent developments across the UK. Due to continued growth, they are now looking to appoint a Leasing Manager to lead the front-end customer journey across a portfolio of professionally managed rental communities. This is an opportunity to join a modern, customer-focused business where service standards, resident experience and occupancy performance sit at the heart of everything they do.
This Leasing Manager position would suit an experienced lettings, leasing or Build-to-Rent professional who enjoys managing enquiries, leading viewings, supporting a small team and driving occupancy within a fast-paced, customer-centric environment.
The Package
- Up to £45,000 basic salary (DOE) with Realistic OTE of up to £55,000
- Monday to Friday working
- Flexible working hours with either: 8:00am - 4:00pm or 10:00am - 6:00pm
- 24 days holiday plus bank holidays
- Free parking
- Modern office environment
- Regular team socials and events
- Genuine career progression opportunities within a growing business
- Supportive and collaborative team culture
The Leasing Manager Role
- Drive occupancy across Build-to-Rent developments through effective enquiry management and viewings
- Deliver an exceptional customer journey from initial enquiry through to move-in
- Lead, support and motivate the leasing team to achieve performance targets
- Monitor leasing activity, conversion rates and occupancy performance
- Maintain accurate CRM records and manage applicant pipelines
- Collaborate with property management and operational teams to ensure a seamless resident experience
- Identify opportunities to enhance leasing performance and resident satisfaction
The Person
- Previous experience within Build-to-Rent, residential lettings or leasing
- Proven ability to achieve occupancy, lettings or sales targets
- Experience leading and supporting a team of 4-6 people (desirable)
- Strong communication, relationship-building and customer service skills
- Organised, proactive and commercially minded
- Comfortable using CRM systems and managing multiple priorities
- Passionate about delivering an outstanding resident experience
- Driving licence and access to a vehicle would be beneficial but are not essential for this role
Leasing Manager employer: Harte Recruitment - Property & Conveyancing Recruitment Specialists
Join a dynamic and customer-focused residential property business that prioritises service excellence and resident satisfaction. As a Leasing Manager, you will thrive in a supportive and collaborative team culture, with genuine opportunities for career progression and a modern office environment. Enjoy flexible working hours, competitive salary packages, and regular team events that foster a sense of community and belonging.
Contact Details:
Harte Recruitment - Property & Conveyancing Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leasing Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the hunt for a Leasing Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leasing and customer service. We recommend role-playing with a friend or using online resources to get comfortable talking about your experience and how you can drive occupancy in a fast-paced environment.
✨Tip Number 3
Showcase your passion for resident experience! When you get the chance to chat with potential employers, share specific examples of how you've enhanced customer journeys in previous roles. This will set you apart as someone who truly cares about the service standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals who are ready to make a difference in the leasing world.
We think you need these skills to ace Leasing Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Leasing Manager role. Highlight your experience in Build-to-Rent or residential lettings, and don’t forget to showcase your achievements in driving occupancy and managing teams.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering an exceptional customer journey and how your skills align with our values at Harte Recruitment.
Showcase Your Team Leadership Skills:If you've led a team before, make it known! We want to see how you’ve motivated and supported your team to achieve targets. Share specific examples that demonstrate your leadership style.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Harte Recruitment - Property & Conveyancing Recruitment Specialists
✨Know Your Stuff
Make sure you understand the ins and outs of Build-to-Rent developments. Brush up on the latest trends in residential lettings and be ready to discuss how you can drive occupancy and enhance the customer journey.
✨Showcase Your Leadership Skills
Since this role involves leading a small team, prepare examples of how you've motivated and supported your team in the past. Think about specific situations where you’ve driven performance and achieved targets.
✨Master the Customer Experience
Be ready to talk about how you would deliver an exceptional customer journey. Share your strategies for managing enquiries and conducting viewings that leave a lasting impression on potential residents.
✨Get Familiar with CRM Systems
As you'll be managing applicant pipelines and maintaining accurate records, it’s crucial to demonstrate your comfort with CRM systems. If you have experience with specific platforms, mention them and how they helped you stay organised.
