Office Manager / Branch Manager in Durham

Office Manager / Branch Manager in Durham

Durham Full-Time 45000 - 55000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in managing a busy Residential Sales office.
  • Company: Join a respected independent Estate Agency with a supportive culture.
  • Benefits: Earn up to £55,000 with profit share, 25 days holiday, and flexible working.
  • Other info: Enjoy long-term career stability and growth opportunities in a collaborative environment.
  • Why this job: Make a real impact by driving performance and leading a high-performing team.
  • Qualifications: Experience in estate agency leadership and strong people-management skills required.

The predicted salary is between 45000 - 55000 € per year.

Harte Recruitment is proud to be supporting a highly respected independent Estate Agency in the appointment of a Branch Office Manager for its Durham office. This is a rare opportunity to take over an established, profitable and high-performing Residential Sales branch with strong instruction levels, an experienced team and an excellent reputation across the Durham market.

The business is known for its professional yet supportive culture and is seeking an experienced Branch Office Manager who enjoys leading from the front, driving performance and running a busy office operation. You will oversee the day-to-day running of the branch, managing team performance, operational standards and overall profitability while maintaining a strong customer-focused culture.

The Package

  • Up to £35,000 basic DOE with total package up to £45,000 - £55,000
  • Profit share structure linked to office profitability to be discussed and agreed
  • 25 days holiday + bank holidays
  • Potential parking support / additional flexibility for the right individual
  • Long-term career stability within a highly respected independent business
  • Monday to Friday 08:45 – 17:00
  • Saturday mornings on a rotational basis
  • Flexibility expected in line with branch requirements

The Branch Office Manager Role

  • Managing the day-to-day running of a busy Residential Sales office
  • Leading and motivating negotiators, valuers and support staff
  • Driving instructions, listings and branch profitability
  • Monitoring pipeline activity, branch performance and operational standards
  • Supporting negotiators with prospecting, sales generation and progression oversight
  • Maintaining a highly organised and professional office culture
  • Working closely with senior leadership to achieve branch targets
  • Ensuring company processes and standards are consistently followed
  • Providing visible, hands-on leadership within the branch
  • Supporting a collaborative and accountable team environment

The Person

  • Previous Branch Manager, Office Manager or Senior Estate Agency leadership experience (essential)
  • Strong operational and organisational capability
  • Experience managing a busy Residential Sales office
  • Commercially aware with an understanding of branch profitability and performance
  • Professional, reliable and mature approach
  • Strong people-management and communication skills, managing established and experienced teams
  • Hands-on leadership style with strong accountability standards
  • Able to work within established business processes and culture
  • Motivated, driven and proud of delivering high standards
  • Full UK driving licence and own vehicle (preferred)

Office Manager / Branch Manager in Durham employer: Harte Recruitment - Property & Conveyancing Recruitment Specialists

Harte Recruitment offers an exceptional opportunity for the right candidate to join a highly respected independent Estate Agency in Durham, known for its professional yet supportive culture. With a focus on employee growth and a strong team dynamic, this role provides not only competitive remuneration but also a profit share structure and long-term career stability, making it an attractive workplace for those seeking meaningful and rewarding employment.

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Contact Detail:

Harte Recruitment - Property & Conveyancing Recruitment Specialists Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Office Manager / Branch Manager in Durham

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

Tip Number 3

Practice your leadership skills! Since the role involves managing a team, be ready to discuss your approach to motivating and supporting staff. Share examples of how you've driven performance in previous roles.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Office Manager / Branch Manager in Durham

Branch Management
Team Leadership
Performance Management
Operational Standards
Customer Focus
Sales Generation
Organisational Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Branch Office Manager role. Highlight your previous experience in managing a busy Residential Sales office and showcase your leadership skills. We want to see how you’ve driven performance and profitability in your past roles!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've led teams and improved operational standards. Remember, we love a hands-on leader who can motivate others!

Showcase Your People Skills:In this role, strong people-management and communication skills are key. Make sure to highlight any experiences where you’ve successfully managed teams or improved team dynamics. We’re looking for someone who can maintain a collaborative and accountable environment!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this fantastic opportunity to join a respected independent business!

How to prepare for a job interview at Harte Recruitment - Property & Conveyancing Recruitment Specialists

Know the Company Inside Out

Before your interview, make sure you research the estate agency thoroughly. Understand their values, culture, and what makes them stand out in the Durham market. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.

Showcase Your Leadership Style

As a Branch Office Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've motivated teams and driven performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your hands-on approach.

Demonstrate Operational Savvy

Since you'll be managing day-to-day operations, it's important to convey your operational and organisational skills. Bring examples of how you've improved processes or increased profitability in past positions. This will reassure them that you can maintain high operational standards.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, branch targets, or how they measure success. This shows that you're thinking ahead and are serious about contributing to the branch's success.