At a Glance
- Tasks: Engage with residents face-to-face, guiding them through lease changes and managing their concerns.
- Company: Specialist consultancy in the Residential Property sector with a focus on people.
- Benefits: Competitive salary of £40,000 pro rata, potential for contract extension, and pension scheme.
- Other info: Opportunity to grow within a scaling function and work closely with major retirement operators.
- Why this job: Make a real difference in residents' lives while developing your communication skills.
- Qualifications: Experience in property management or residential sectors preferred; must be organised and reliable.
The predicted salary is between 32000 - 48000 £ per year.
If you’ve got a property management background and you’re good with people, not just emails but proper, face-to-face conversations, this Resident Service Consultant role might be exactly what you’re after. The position sits within a specialist Consultancy working across the Residential Property sector. It’s hands-on, people-focused and all about how you communicate, build trust and handle conversations that need a bit more care.
You’ll be based on-site anywhere in between Derby and Sheffield, within a retirement village, acting like a third party, speaking directly with residents and guiding them through changes to their lease agreements, particularly around service charges and payment structures. This isn’t a back-office role. As a Resident Service Consultant, you’re the person residents turn to, answering questions, managing concerns and making sure everything is clear and handled properly.
The Package:
- £40,0000 (pro rata), employed contract through our client
- Initial 1-month – 3-month contract, huge potential for it to extend to 6 months and then go permanent.
- Opportunity to be part of a growing function scaling from 2 to 10 projects per year
- Exposure to major retirement living operators
Resident Service Consultant Role:
- Deliver on-site consultations with residents regarding lease variations
- Act as the main point of contact throughout the consultation process
- Manage resident expectations, questions and concerns professionally
- Support retirement operators through structured lease transition programmes
- Maintain accurate records of conversations and outcomes
- Work closely with internal teams to ensure smooth project delivery
The Person:
- Background in Property Management, Leasehold, or Residential sector preferred
- Immediately available or within 1-2 weeks' notice
- Flexible to commit to a contract over the next 3-6 months
- Comfortable working face-to-face with elderly or vulnerable residents
- Able to build trust quickly and manage expectations professionally
- Organised, reliable and able to manage a structured consultation process
- Willing to travel and stay on-site for project durations in between Derby and Sheffield
Resident Service Consultant in Derby employer: Harte Recruitment - Property & Conveyancing Recruitment Specialists
As a Resident Service Consultant, you will thrive in a supportive and dynamic environment that prioritises meaningful interactions with residents. Our company fosters a culture of collaboration and growth, offering opportunities to develop your skills while making a real difference in the lives of elderly residents. With competitive pay and the chance to work on impactful projects across the Derby to Sheffield area, this role is perfect for those looking to engage directly with the community in a rewarding capacity.
Contact Details:
Harte Recruitment - Property & Conveyancing Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Service Consultant in Derby
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Harte Recruitment - Property & Conveyancing Recruitment Specialists.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Harte Recruitment - Property & Conveyancing Recruitment Specialists? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Harte Recruitment - Property & Conveyancing Recruitment Specialists's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Resident Service Consultant in Derby
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Resident Service Consultant role at Harte Recruitment - Property & Conveyancing Recruitment Specialists, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Harte Recruitment - Property & Conveyancing Recruitment Specialists
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Harte Recruitment - Property & Conveyancing Recruitment Specialists operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Harte Recruitment - Property & Conveyancing Recruitment Specialists. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Harte Recruitment - Property & Conveyancing Recruitment Specialists.
