Branch Office Manager

Branch Office Manager

Full-Time 35000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a busy branch, support your team, and drive sales results.
  • Company: Established North East Property business with a strong local reputation.
  • Benefits: Up to £35,000 salary, OTE of £60,000, 25 days leave, and charity events.
  • Other info: Join a supportive team and enjoy a hands-on role in a fast-paced setting.
  • Why this job: Be a key player in a dynamic environment and make a real impact.
  • Qualifications: Experience in Residential Property sales and leadership skills required.

The predicted salary is between 35000 - 35000 £ per year.

Harte Recruitment is supporting a well-established North East Property business in the search for a Branch Office Manager to lead one of its busy Newcastle branches. This is a key hire within a fast-paced Residential Sales environment where strong leadership, operational focus and team support are essential to keeping momentum across the office. The Branch Office Manager will play a central role in ensuring the branch runs smoothly day-to-day — supporting the team, maintaining high service standards and helping drive results across the sales pipeline. This is a hands-on position for someone who enjoys being present in the office, working alongside the branch Valuer, leading from the front and setting the tone through action. Working alongside an experienced team with an established reputation in the local Property market, the Branch Office Manager will be trusted to keep operations running efficiently while supporting both clients and colleagues in a busy, energetic environment.

The Package

  • Up to £35,000 DOE basic salary per annum with realistic OTE of up to £60,000
  • Monday to Friday 08:45 – 17:00 + alternate Saturdays (with time off in lieu)
  • 25 days annual leave plus bank holidays
  • Supportive team environment with regular charity events and initiatives

The Role

  • Oversee the day-to-day running of the branch office
  • Support the frontline team and remain visible and approachable within the office
  • Handle incoming calls and assist with client queries when needed
  • Conduct team 1-to-1s, performance discussions and KPI monitoring
  • Maintain oversight of the sales pipeline through to completion
  • Discuss marketing strategies and price adjustments with vendors
  • Work closely with internal support and marketing teams on property launches
  • Help maintain energy, organisation and momentum within a busy office

The Person

  • Previous experience within Residential Property sales (essential)
  • Leadership or team supervision experience within an Estate Agency environment (essential)
  • Calm, professional and credible when managing multiple priorities
  • Strong communicator with both clients and colleagues
  • Proactive, practical and willing to lead by example
  • Full UK driving licence required
  • Must have worked in a fast paced, high-volume environment

Branch Office Manager employer: Harte Recruitment - Property & Conveyancing Recruitment Specialists

Harte Recruitment offers an exceptional working environment for the Branch Office Manager role, situated in the vibrant city of Newcastle. With a strong emphasis on team support and operational excellence, employees benefit from a collaborative culture that encourages professional growth and development. The company also values work-life balance, providing generous annual leave and engaging in community initiatives, making it a rewarding place to build a career in the property sector.

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Contact Details:

Harte Recruitment - Property & Conveyancing Recruitment Specialists Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Branch Office Manager

Tip Number 1

Get to know the company culture before your interview. Research their values and recent projects, so you can show how you fit in. This will help you connect with the team and demonstrate that you're not just another candidate.

Tip Number 2

Practice your leadership stories! Think of specific examples where you've led a team or handled challenges in a fast-paced environment. This will help you shine during the interview and show that you can keep the momentum going in the branch.

Tip Number 3

Be ready to discuss your approach to maintaining high service standards. Prepare to share how you’ve supported teams in the past and how you plan to keep the energy up in the office. This shows you’re proactive and ready to lead from the front.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Branch Office Manager

Leadership
Operational Management
Team Support
Sales Pipeline Management
Client Relationship Management
Performance Monitoring
KPI Management

Some tips for your application 🫡

Show Your Leadership Skills:Make sure to highlight your previous leadership experience in your application. We want to see how you've successfully managed teams and driven results in a fast-paced environment, just like the one at Harte Recruitment.

Be Personable:Since this role is all about being visible and approachable, let your personality shine through in your written application. We love candidates who can communicate effectively and connect with both clients and colleagues.

Tailor Your Application:Don’t just send a generic CV and cover letter! Take the time to tailor your application to the specific role of Branch Office Manager. We appreciate when applicants show they understand the job and the company.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Harte Recruitment - Property & Conveyancing Recruitment Specialists

Know Your Stuff

Make sure you brush up on your knowledge of the residential property market, especially in the North East. Familiarise yourself with recent trends, local competitors, and any challenges the industry is facing. This will show that you're not just interested in the role but also invested in the sector.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed operations. Think about specific situations where you motivated your team, handled conflicts, or improved processes. This will help demonstrate your capability to lead effectively in a busy environment.

Be Approachable and Engaging

Since the role requires being visible and approachable, practice how you present yourself during the interview. Use open body language, maintain eye contact, and be ready to engage in a friendly manner. This will reflect your ability to connect with both clients and colleagues.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team's dynamics, the company's future plans, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.