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For Companies At a Glance
- Tasks: Lead and support a team of Property Managers in a dynamic environment.
- Company: Join a top independent estate agency known for excellence in property management.
- Benefits: Enjoy a competitive salary, no weekends, 25 days holiday, and a vibrant team culture.
- Why this job: This role offers career growth, teamwork, and the chance to make a real impact.
- Qualifications: Must have experience as a Senior Property Manager and strong customer service skills.
- Other info: Free street parking and regular charity events to engage with the community.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Harte Recruitment is partnering with a leading independent estate and letting agency with a strong presence in the property sector. Renowned for their expertise in residential lettings, property management and sales. They’re now seeking a Head of Property Management to join their experienced team in Newcastle. This is a great opportunity for a confident, proactive professional ready to take the next step in their property career.
The Package
- Up to £35k basic, with OTE £40k plus!
- Monday to Friday 8:45am – 5:00pm, (no weekends)
- Career progression opportunities in a fast-growing sector
- Buzzing, supportive team environment where success is celebrated
- Regular charity events and team initiatives
- Free street parking available
The Head of Property Management Role
- Support Property Managers across the lettings department
- Monitor property management processes to ensure compliance with core procedures
- Arrange training for new and current staff to achieve required competency levels
- Conduct regular meetings with Property Managers
- Keep Property Managers up to date with latest Fire & Safety legislation
- Monitor Branch Organiser to ensure all tasks are covered and no errors remain
- Balance PM workloads and provide adequate cover across defined areas
- Review and sign off project management tasks
- Oversee TDS deposit disbursement and ending registration
- Review TDS disputes prior to adjudication
- Conduct quarterly reviews for Property Managers alongside Managing Director
- Review and resolve complaints prior to escalation
The Person
- Previous experience as a Senior Property Manager (required)
- Customer-focused with experience in a service-oriented environment
- Strong administrative and IT skills and high attention to detail
- Experience supporting or mentoring colleagues
- Able to manage multiple priorities and balance workloads
- Positive, approachable, and proactive in a team environment
- ARLA or property related qualification is ideal
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
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Head Of Property Management employer: Harte Recruitment - Property & Construction Recruitment Specialists
Contact Detail:
Harte Recruitment - Property & Construction Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Property Management
✨Tip Number 1
Network within the property management sector. Attend local property events or join relevant online forums to connect with professionals in the field. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Research the latest trends and legislation in property management. Being knowledgeable about current regulations and best practices will not only impress during interviews but also demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences. As a Head of Property Management, showcasing your ability to mentor and support a team will be crucial, so think of specific examples that highlight your skills.
✨Tip Number 4
Familiarise yourself with the company's values and mission. Tailoring your conversation to align with their goals during interviews can set you apart as a candidate who truly understands and fits their ethos.
We think you need these skills to ace Head Of Property Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, especially any leadership roles. Use specific examples to demonstrate your skills in mentoring and compliance with property legislation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the role. Mention how your previous experience aligns with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: If you have an ARLA or property-related qualification, be sure to mention it prominently in your application. This can set you apart from other candidates and show your commitment to the industry.
Showcase Leadership Skills: In your application, emphasise your ability to lead and support a team. Provide examples of how you've successfully managed workloads, arranged training, or resolved complaints in previous roles.
How to prepare for a job interview at Harte Recruitment - Property & Construction Recruitment Specialists
✨Showcase Your Leadership Skills
As a Head of Property Management, you'll be overseeing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and mentored teams in the past.
✨Demonstrate Industry Knowledge
Familiarise yourself with the latest property legislation and trends in the property management sector. Being able to discuss these topics will show your commitment and expertise in the field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve complaints or manage multiple priorities, and be ready to explain your thought process and outcomes.
✨Highlight Your Customer Focus
Since the role is customer-oriented, be sure to share examples of how you've prioritised customer satisfaction in your previous roles. This will demonstrate your alignment with the company's values.
