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For Companies At a Glance
- Tasks: Manage customer services for new builds, ensuring client satisfaction and smooth operations.
- Company: Join a leading firm in residential property management, known for its growth and innovation.
- Benefits: Enjoy remote work, performance bonuses, ongoing training, and 25 days annual leave plus bank holidays.
- Why this job: Be part of a dynamic team with a focus on development and a vibrant company culture.
- Qualifications: Looking for motivated individuals with strong communication skills and a passion for customer service.
- Other info: Work Monday to Friday, with no weekends and paid mileage for site visits.
The predicted salary is between 22000 - 28000 £ per year.
Harte Recruitment is excited to partner with a well-established company in the Cambridge area that provides management services for the residential property investment sector. As their portfolio expands, they are seeking a motivated New Build Customer Services Manager.
The Package:
- £26,000 to £32,000 basic salary per annum DOE
- Fully remote with site visits required, Monday to Friday, 09:00 - 17:30, no weekends!
- Performance related company bonus
- Ongoing training and development opportunities, fully funded and encouraged by the company
- Company social events
- Health cash plan
- Company mobile phone + laptop
- 25 days annual leave + bank holidays
- Paid mileage (45p per mile)
New Build Customer Services Manager employer: Harte Consulting
Contact Detail:
Harte Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Build Customer Services Manager
✨Tip Number 1
Familiarise yourself with the residential property investment sector. Understanding the nuances of this industry will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property management field. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you've successfully managed customer relationships, especially in a remote setting, as this is crucial for the role.
✨Tip Number 4
Research the company’s values and culture. Tailoring your conversation to align with their mission during interviews can set you apart from other candidates and show that you're a great fit for their team.
We think you need these skills to ace New Build Customer Services Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the New Build Customer Services Manager position. Tailor your application to highlight relevant experience in customer service and property management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, particularly in the residential property sector. Use bullet points for clarity and include quantifiable achievements to demonstrate your impact in previous roles.
Write a Tailored Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Mention specific aspects of the job that excite you and how your skills align with their needs. Be sure to convey your motivation for working in a fully remote environment with site visits.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a managerial role in customer services.
How to prepare for a job interview at Harte Consulting
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and recent projects. This will not only help you understand their culture but also allow you to tailor your answers to align with their goals.
✨Prepare for Scenario Questions
As a New Build Customer Services Manager, you may face scenario-based questions. Think of examples from your past experiences where you successfully handled customer issues or managed a team, and be ready to discuss these in detail.
✨Showcase Your Communication Skills
Effective communication is key in customer service roles. During the interview, demonstrate your ability to communicate clearly and confidently. Practice articulating your thoughts and ensure you listen actively to the interviewer.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to customer service or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
