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- Tasks: Lead a dynamic team in managing sales progression operations and ensuring client satisfaction.
- Company: Join a leading specialist firm known for efficiency and professionalism in the property sector.
- Benefits: Enjoy a competitive salary, hybrid working options, and flexible hours.
- Why this job: Be part of a supportive culture that values leadership and teamwork while making a real impact.
- Qualifications: Strong leadership skills and experience in recruitment and performance management are essential.
- Other info: This role offers opportunities for growth and development within a thriving industry.
The predicted salary is between 29000 - 31500 £ per year.
Harte Recruitment is delighted to be partnering with a leading specialist company that delivers outsourced sales progression services to estate agents, helping to streamline the journey from offer to completion, hiring a Sales Progression Team Manager based in West Yorkshire. Renowned for their efficiency, professionalism, and clear communication, the company plays a crucial role in shortening transaction times and improving client satisfaction. This is a great opportunity to join a dynamic, supportive team and take the lead in a pivotal role within the property sector.
As a Sales Progression Team Manager, you will manage the daily operations of the team, ensuring balanced caseloads and meeting SLAs. You’ll conduct case reviews, provide feedback, and escalate issues as needed.
The Package:
- £29,000–£31,500 basic (OTE £33,500); £29k for first 6 months’ probation, then £31.5k plus up to £2k bonus based on targets
- Monday to Friday, 9:00 am – 5:00 pm with a 1-hour break (flexible starting and finishing times)
- Hybrid working: 3 days in the office and 2 days remote
The Role:
- Manage day-to-day operations of the Sales Progression team, ensuring even case distribution and meeting SLAs.
- Conduct weekly case reviews, provide live feedback, and escalate issues to the Operations Manager.
- Lead monthly exchange forecasting and attend key estate agent forecast meetings.
- Oversee recruitment, induction, training, and performance management including probation and appraisals.
- Ensure compliance with company policies, health & safety, and GDPR.
- Act as senior office contact, supporting smooth operations and staff guidance.
- Collaborate with senior management to build a high-performance, empowered team.
- Utilise estate agency experience and maintain strong internal and external relationships.
The Person:
- Strong leader with excellent communication, coaching, and motivational skills.
- Confident decision-maker skilled in conflict resolution and problem-solving.
- Highly organised, detail-oriented, and able to multitask effectively.
- Customer-focused, committed to service excellence and team wellbeing.
- Experienced in recruitment, performance management, and building positive cultures.
- Experienced in professional office settings with knowledge of the home moving process.
- Previous leadership experience is essential.
Sales Progression Team Manager employer: Harte Consulting Ltd
Contact Detail:
Harte Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Progression Team Manager
✨Tip Number 1
Familiarise yourself with the home moving process and the specific challenges faced by estate agents. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 2
Network with professionals in the property sector, especially those involved in sales progression. Attend relevant events or join online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready with examples of how you've handled conflict resolution and performance management to showcase your skills.
✨Tip Number 4
Research the company’s values and culture to align your approach during the interview. Highlight your customer-focused mindset and commitment to team wellbeing, as these are key attributes they are looking for.
We think you need these skills to ace Sales Progression Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales progression and team management. Use keywords from the job description to demonstrate that you meet the specific requirements of the Sales Progression Team Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in the property sector. Mention specific examples of how you've successfully managed teams and improved client satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise your communication, coaching, and problem-solving skills. Provide examples of how you've resolved conflicts or improved processes in past positions to align with the company's focus on efficiency and professionalism.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Harte Consulting Ltd
✨Showcase Your Leadership Skills
As a Sales Progression Team Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and motivational skills.
✨Understand the Home Moving Process
Familiarise yourself with the home moving process and the challenges estate agents face. This knowledge will help you speak confidently about how you can streamline operations and improve client satisfaction during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and conflict resolution skills. Think of specific scenarios where you've had to make tough decisions or resolve conflicts, and be ready to discuss the outcomes.
✨Emphasise Your Organisational Skills
Highlight your ability to manage multiple tasks and maintain a balanced workload. Discuss any tools or methods you use to stay organised, as this is crucial for ensuring your team meets SLAs and maintains efficiency.
