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- Tasks: Lead a passionate team, deliver exceptional customer service, and manage store operations.
- Company: Join Petstock, a company inspired by pets and dedicated to making a positive impact.
- Benefits: Enjoy competitive pay, mental health support, and exclusive employee perks.
- Why this job: Be part of a fun, inclusive culture while growing your career in retail management.
- Qualifications: Experience in retail leadership or ready to step up, with strong motivation and interpersonal skills.
- Other info: Opportunities for career growth and involvement in community projects.
The predicted salary is between 28800 - 43200 £ per year.
Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!
Award-winning programs that support career growth, with a new leadership development program underway.
Team member, family & pet benefits across Petstock Group & Woolworths Group.
Free access to mental health, financial & wellbeing support services.
As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.
Take on the role of Assistant Store Manager at Petstock and support the Store Manager in leading a passionate team to deliver the world-class customer service we’re known for, playing a key role in the success of the Petstock Group. With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.
Why Petstock is the Place for You:- Free access to Sonder our wellbeing, safety, and mental health support service.
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger.
- Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave.
- Health and wellness services at a great corporate discount.
- Exclusive access to Workplace Banking.
- We’re built on family values, combined with a genuine passion for pets and people.
- We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
- Lead by example, mentoring and inspiring your team daily.
- Support your Store Manager in coaching the team to achieve and develop their knowledge and skills.
- Lead from the front by consistently providing an exceptional customer experience.
- Create strong safety mindset, committed to fostering a culture of safety within your team.
- Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes.
- Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained.
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services.
- Recruit, onboard, and induct high-calibre new team members.
- Create a fun, supportive in-store culture where your team loves coming to work every day.
- Proactively support local marketing opportunities and sponsorships.
- Experience in a similar store leadership role or ready to take that next step up in your retail management career.
- Demonstrated drive to achieve and exceed sales targets.
- Strong leadership with the ability to motivate and build high-performing teams whilst fostering a positive culture.
- Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks.
- Ability to drive safe Work, Health & Safety practices.
- Established business acumen.
- Ability to be flexible and adapt to changing work environment.
- Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team.
If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!
Assistant Store Manager | Sefton Park in Liverpool employer: Hart Retail Group Pty Ltd
Contact Detail:
Hart Retail Group Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager | Sefton Park in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Petstock's social media and website. Understanding their values around pets and people will help you connect during your chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Sharing these experiences will show you're ready to step up as an Assistant Store Manager.
✨Tip Number 3
Be prepared to discuss customer service! Since delivering exceptional experiences is key at Petstock, have examples ready that highlight your skills in creating positive interactions with customers.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics or how they support career growth. This not only helps you learn more but also demonstrates your enthusiasm for the role.
We think you need these skills to ace Assistant Store Manager | Sefton Park in Liverpool
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any experiences you have with animals and how they inspire you in your everyday life. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our pet-loving community.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Use keywords from the job description, like 'leadership' and 'customer service', to show us that you understand what we're looking for. This will help your application stand out from the crowd!
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your written application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for someone who can bring fun and positivity to our store!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. Plus, it shows you’re serious about joining our awesome team!
How to prepare for a job interview at Hart Retail Group Pty Ltd
✨Know Your Pets!
Brush up on your knowledge about different pets and their care. Being able to discuss pet care products and services confidently will show your passion for animals and align with the company's values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team or improved customer service, as this role is all about inspiring others.
✨Emphasise Your Customer Service Experience
Be ready to share stories that demonstrate your commitment to exceptional customer service. Think about times when you went above and beyond for a customer, as this aligns perfectly with Petstock's mission.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the company culture and growth opportunities. Inquire about their leadership development program or community partnerships to demonstrate your enthusiasm for being part of something bigger.
