At a Glance
- Tasks: Serve customers at the takeaway counter with friendly, efficient service.
- Company: Join Harry Ramsden’s, a legendary brand in British fish and chips since 1928.
- Benefits: Enjoy discounts, free meals on shift, and a paid birthday day off.
- Other info: Ongoing training and career development in a fast-paced environment.
- Why this job: Be part of a passionate team delivering quality food and unforgettable experiences.
- Qualifications: Previous customer service experience and a love for great food.
The predicted salary is between 18900 - 23100 £ per year.
We are searching for an experienced Takeaway Counter Team Member to join our team. At Harry Ramsden’s, we have been serving up World Famous Fish and Chips since 1928 — over 90 years of quality, heritage and pride. As a Team Member / Takeaway Counter Staff, you will be the face of our takeaway operation, delivering fast, friendly service and consistently high-quality food to our guests.
Join us and be part of our mission: To be the world’s leading brand in traditional British fish and chips, loved globally for our quality, heritage and unforgettable experience. If you enjoy interacting with customers, take pride in great food and thrive in a fast-paced environment, this could be the role for you. We provide ongoing training and career development to support your success.
Our Values in Action
- Entrepreneurship & Innovation – Using initiative to improve service speed and efficiency at the counter
- Resilience – Staying positive, calm and focused during busy takeaway periods
- Passion – Taking pride in our food, service and brand heritage
- Customer Focus – Delivering friendly, efficient and memorable service to every guest
- Accountability – Taking responsibility for food quality, accuracy of orders and service standards
- Collaboration – Working closely with kitchen and front-of-house teams to deliver smooth service
- Sustainability – Supporting responsible packaging, waste reduction and efficient processes
As part of our team, you will:
- Serve customers at the takeaway counter in a friendly and professional manner
- Take orders accurately and efficiently
- Ensure food is presented and packed to company standards
- Maintain a clean, organised counter and service area
- Support the wider team during busy service periods
About You
- Previous customer service or hospitality experience
- Passionate about delivering quality food and service
- Confident, friendly and professional communicator
- A positive team player who thrives in a fast-paced environment
Employee Benefits
- Cycle to Work Scheme & PC World / Curry’s Tech Scheme (salary sacrifice)
- Retailer discounts & discounted days out
- Paid birthday day off
- Free meal when on shift & staff food discounts
- Stream NEST Pension Scheme
- WISDOM Employee Assistance Programme
Team Member employer: Harry Ramsden's Group Limited
Harry Ramsden's Group Limited is an exceptional employer, offering a vibrant work culture where innovation and excellence are at the forefront. With a strong focus on employee growth through ongoing training and a structured bonus scheme, you will have the opportunity to develop your career within a renowned British brand. Join us in a fast-paced environment that values teamwork and guest satisfaction, making every day rewarding and meaningful.
Contact Details:
Harry Ramsden's Group Limited Recruitment Team
