At a Glance
- Tasks: Lead and inspire teams to deliver exceptional guest experiences in a fast-paced restaurant environment.
- Company: Join Harry Ramsden’s, a legendary brand serving fish and chips since 1928.
- Benefits: Enjoy competitive bonuses, discounts, and a free meal on shift.
- Other info: Ongoing training and career development opportunities await you.
- Why this job: Be part of a passionate team dedicated to quality and innovation in food service.
- Qualifications: Experience in restaurant management and a passion for outstanding customer service.
The predicted salary is between 29700 - 36300 £ per year.
At Harry Ramsden’s, we have been serving up World Famous Fish and Chips since 1928 — over 90 years of quality, heritage and passion. We are looking for an experienced General Manager to lead our restaurant, inspire teams and take performance to the next level by driving excellence, innovation and outstanding guest experiences. Join us and be part of our mission: To be the world’s leading brand in traditional British fish and chips, loved globally for our quality, heritage and unforgettable experience.
If you are passionate about food, take pride in exceptional standards and are motivated by leading and developing high-performing teams, this could be the role for you. We provide ongoing training and career development to support your success.
Our Values in Action
- Entrepreneurship & Innovation – Driving continuous improvement, embracing new ideas and finding smarter ways to grow performance
- Resilience – Leading with confidence and calm in a fast-paced environment, adapting to challenges and setting the tone for your team
- Passion – Demonstrating pride in our food, service, people and heritage every day
- Customer Focus – Creating a culture where exceptional guest experience is non-negotiable and consistently delivered
- Accountability – Taking full ownership of standards, results, compliance and commercial performance
- Collaboration – Building strong relationships with your leadership team, peers and support functions to deliver shared success
- Sustainability – Protecting our brand legacy while championing responsible, ethical and sustainable ways of working
As a General Manager, you will:
- Lead, inspire and develop your management and restaurant teams
- Own full budget and P&L performance, driving sales and controlling costs
- Ensure exceptional standards of health & safety, food safety and compliance
- Lead recruitment, training, succession planning and team engagement
- Champion our values and deliver consistently high standards of food, service and cleanliness
About You
- Proven experience managing teams in a restaurant or fast-food environment
- Strong commercial and operational management skills
- A visible, hands-on leader who leads by example
- Passionate about delivering outstanding guest experiences and developing people
Employee Benefits
- Death in Service benefit – 4x salary
- Cycle to Work Scheme & PC World / Curry’s Tech Scheme (salary sacrifice)
- Retailer discounts & discounted days out
- Paid birthday day off
- Free meal when on shift & staff food discounts
- Stream NEST Pension Scheme
- WISDOM Employee Assistance Programme
General Manager in Newmarket employer: Harry Ramsden's Group Limited
Harry Ramsden's Group Limited is an exceptional employer, offering a vibrant work culture where innovation and excellence are at the forefront. With a strong focus on employee growth through ongoing training and a structured bonus scheme, you will have the opportunity to develop your career within a renowned British brand. Join us in a fast-paced environment that values teamwork and guest satisfaction, making every day rewarding and meaningful.
Contact Details:
Harry Ramsden's Group Limited Recruitment Team
