At a Glance
- Tasks: Serve customers at the takeaway counter with friendly, efficient service.
- Company: Join Harry Ramsden’s, a legendary brand in British fish and chips since 1928.
- Benefits: Enjoy discounts, free meals on shift, and a paid birthday day off.
- Other info: Ongoing training and career development in a fast-paced environment.
- Why this job: Be part of a passionate team delivering quality food and unforgettable experiences.
- Qualifications: Previous customer service experience and a love for great food.
The predicted salary is between 9.9 - 12.1 £ per hour.
- Team Member / Takeaway Counter Staff
- Harry Ramsden’s Group Limited
- Horsham
We are searching for an experienced Takeaway Counter Team Member to join our team.
At Harry Ramsden’s, we have been serving up World Famous Fish and Chips since 1928 — over 90 years of quality, heritage and pride.
As a Team Member / Takeaway Counter Staff, you will be the face of our takeaway operation, delivering fast, friendly service and consistently high-quality food to our guests.
Join us and be part of our mission:
To be the world’s leading brand in traditional British fish and chips, loved globally for our quality, heritage and unforgettable experience.
If you enjoy interacting with customers, take pride in great food and thrive in a fast-paced environment, this could be the role for you.
We provide ongoing training and career development to support your success.
Our Values in Action
- Entrepreneurship & Innovation – Using initiative to improve service speed and efficiency at the counter
- Resilience – Staying positive, calm and focused during busy takeaway periods
- Passion – Taking pride in our food, service and brand heritage
- Customer Focus – Delivering friendly, efficient and memorable service to every guest
- Accountability – Taking responsibility for food quality, accuracy of orders and service standards
- Collaboration – Working closely with kitchen and front-of-house teams to deliver smooth service
- Sustainability – Supporting responsible packaging, waste reduction and efficient processes
As part of our team, you will
- Serve customers at the takeaway counter in a friendly and professional manner
- Take orders accurately and efficiently
- Ensure food is presented and packed to company standards
- Maintain a clean, organised counter and service area
- Support the wider team during busy service periods
About You
- Previous customer service or hospitality experience
- Passionate about delivering quality food and service
- Confident, friendly and professional communicator
- A positive team player who thrives in a fast-paced environment
- Employee Benefits
- Cycle to Work Scheme & PC World / Curry’s Tech Scheme (salary sacrifice)
- Retailer discounts & discounted days out
- Paid birthday day off
- Free meal when on shift & staff food discounts
- Stream
- NEST Pension Scheme
- WISDOM Employee Assistance Programme
We look forward to welcoming you to a team of dedicated, hardworking people who take pride in delivering great fish and chips and outstanding customer service every day.
#J-18808-Ljbffr
Team Member in Horsham employer: Harry Ramsden's Group Limited
At Harry Ramsden's Group Limited, we pride ourselves on being an excellent employer by fostering a supportive and dynamic work environment where teamwork and personal growth are at the forefront. Our commitment to ongoing training and career development ensures that every Team Member has the opportunity to thrive while enjoying free meals and contributing to our mission of delivering exceptional British fish and chips. Join us in a culture that values hygiene, positivity, and a shared passion for great food and guest experiences.
Contact Details:
Harry Ramsden's Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Horsham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harry Ramsden's Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harry Ramsden's Group Limited
Don't be shy about reaching out to Harry Ramsden's Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member in Horsham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harry Ramsden's Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harry Ramsden's Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
