At a Glance
- Tasks: Deliver friendly service and create memorable dining experiences for guests.
- Company: Join the iconic Harry Ramsden’s, serving fish and chips since 1928.
- Benefits: Enjoy discounts, free meals on shift, and a paid birthday off.
- Other info: Ongoing training and career development opportunities await you.
- Why this job: Be part of a passionate team delivering quality food and service.
- Qualifications: Previous waiting or customer service experience is a plus.
The predicted salary is between 9.9 - 12.1 £ per hour.
We are searching for an experienced Waiting Staff Team Member to join our front-of-house team. At Harry Ramsden’s, we have been serving up World Famous Fish and Chips since 1928 — over 90 years of quality, heritage and pride. As a Team Member / Waiting Staff, you will deliver friendly, attentive service and play a key role in creating memorable dining experiences for our guests. Join us and be part of our mission: To be the world’s leading brand in traditional British fish and chips, loved globally for our quality, heritage and unforgettable experience.
If you enjoy engaging with customers, take pride in great food and thrive in a fast-paced hospitality environment, this could be the role for you. We provide ongoing training and career development to support your success.
Our Values in Action
- Entrepreneurship & Innovation – Using initiative to improve service flow and guest experience
- Resilience – Staying calm, positive and professional during busy service periods
- Passion – Showing pride in our food, service and brand heritage
- Customer Focus – Delivering attentive, friendly and memorable service to every guest
- Accountability – Taking responsibility for service standards, order accuracy and presentation
- Collaboration – Working closely with kitchen and front-of-house teams to deliver seamless service
- Sustainability – Supporting responsible practices and caring for our restaurant environment
As part of our team, you will:
- Provide welcoming, attentive table service
- Take orders accurately and deliver food to company standards
- Maintain a clean, organised and welcoming front-of-house environment
- Support the wider team during busy service periods
- Act as a role model for great customer service
About You
- Previous waiting or customer service experience
- Passionate about delivering quality food and service
- Confident, friendly and professional communicator
- A positive team player who enjoys working with others
Employee Benefits
- Cycle to Work Scheme & PC World / Curry’s Tech Scheme (salary sacrifice)
- Retailer discounts & discounted days out
- Paid birthday day off
- Free meal when on shift & staff food discounts
- Stream NEST Pension Scheme
- WISDOM Employee Assistance Programme
We look forward to welcoming you to a team of dedicated, hardworking people who take pride in delivering great fish and chips and outstanding customer service every day.
Team Member in Brighton employer: Harry Ramsden's Group Limited
At Harry Ramsden’s, we pride ourselves on our rich heritage and commitment to quality, making us an exceptional employer for those passionate about food. Our supportive work culture fosters teamwork and innovation, while our ongoing training and career development opportunities ensure that you can grow within the company. With benefits like a Cycle to Work Scheme, discounted meals, and a focus on employee well-being, joining our kitchen team as a Fryer means being part of a legacy that values both its staff and its customers.
Contact Details:
Harry Ramsden's Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Brighton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harry Ramsden's Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harry Ramsden's Group Limited
Don't be shy about reaching out to Harry Ramsden's Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member in Brighton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harry Ramsden's Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harry Ramsden's Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
