At a Glance
- Tasks: Serve customers at the takeaway counter with friendly, efficient service.
- Company: Join Harry Ramsden’s, a legendary brand in British fish and chips since 1928.
- Benefits: Enjoy discounts, free meals on shift, and a paid birthday day off.
- Other info: Ongoing training and career development opportunities await you.
- Why this job: Be part of a passionate team delivering quality food and unforgettable experiences.
- Qualifications: Customer service experience and a positive, team-oriented attitude.
The predicted salary is between 18900 - 23100 £ per year.
- Team Member / Takeaway Counter Staff
- Harry Ramsden’s Group Limited
- Barnard Castle
We are searching for an experienced Takeaway Counter Team Member to join our team.
At Harry Ramsden’s, we have been serving up World Famous Fish and Chips since 1928 — over 90 years of quality, heritage and pride.
As a Team Member / Takeaway Counter Staff, you will be the face of our takeaway operation, delivering fast, friendly service and consistently high-quality food to our guests.
Join us and be part of our mission:
To be the world’s leading brand in traditional British fish and chips, loved globally for our quality, heritage and unforgettable experience.
If you enjoy interacting with customers, take pride in great food and thrive in a fast-paced environment, this could be the role for you.
We provide ongoing training and career development to support your success.
Our Values in Action
- Entrepreneurship & Innovation – Using initiative to improve service speed and efficiency at the counter
- Resilience – Staying positive, calm and focused during busy takeaway periods
- Passion – Taking pride in our food, service and brand heritage
- Customer Focus – Delivering friendly, efficient and memorable service to every guest
- Accountability – Taking responsibility for food quality, accuracy of orders and service standards
- Collaboration – Working closely with kitchen and front-of-house teams to deliver smooth service
- Sustainability – Supporting responsible packaging, waste reduction and efficient processes
As part of our team, you will
- Serve customers at the takeaway counter in a friendly and professional manner
- Take orders accurately and efficiently
- Ensure food is presented and packed to company standards
- Maintain a clean, organised counter and service area
- Support the wider team during busy service periods
About You
- Previous customer service or hospitality experience
- Passionate about delivering quality food and service
- Confident, friendly and professional communicator
- A positive team player who thrives in a fast-paced environment
- Employee Benefits
- Cycle to Work Scheme & PC World / Curry’s Tech Scheme (salary sacrifice)
- Retailer discounts & discounted days out
- Paid birthday day off
- Free meal when on shift & staff food discounts
- Stream
- NEST Pension Scheme
- WISDOM Employee Assistance Programme
- #J-18808-Ljbffr
Team Member in Barnard Castle employer: Harry Ramsden's Group Limited
At Harry Ramsden’s, we pride ourselves on our rich heritage and commitment to quality, making us an exceptional employer for those passionate about food. Our supportive work culture fosters teamwork and innovation, while our ongoing training and career development opportunities ensure that you can grow within the company. With benefits like a Cycle to Work Scheme, discounted meals, and a focus on employee well-being, joining our kitchen team as a Fryer means being part of a legacy that values both its staff and its customers.
Contact Details:
Harry Ramsden's Group Limited Recruitment Team
