At a Glance
- Tasks: Be the friendly face of our firm, greeting clients and managing communications.
- Company: Join a supportive team at Harrowells in York city centre.
- Benefits: Enjoy a great work-life balance, social events, and competitive perks.
- Other info: Thriving office culture with tailored development opportunities.
- Why this job: Make a real impact by delivering first-class client service every day.
- Qualifications: Previous reception or strong customer service experience is preferred.
The predicted salary is between 22000 - 26000 £ per year.
Looking for a role that allows your client service skills to shine whilst working in a friendly and supportive team? This could be the right opportunity for you to join a firm that excels at delivering high quality client service. We are on the lookout for a Client Services Assistant to join our team at the city centre office on a full time basis.
Playing an important role as the face of Harrowells, you will be the first point of contact for our clients – meeting and greeting, dealing with telephone calls, managing our advice inbox and performing a key part in the smooth running of a busy office. If you enjoy dealing with people, are a team player and know how to deliver a first class service we would love to hear from you!
Ideally you will also have previous reception experience or strong customer service skills gained in a professional services setting. Harrowells really is a great place to work. We have a great culture and pride ourselves in not only doing a great job for our clients but also enabling our teams to have the work / life balance they deserve.
In addition to that we can offer:
- An excellent office environment – a friendly and supportive atmosphere, with development tailored to your needs
- A great social scene with regular events to give you chance to get to know your colleagues outside of work
- A range of benefits including pension, life cover, health cash plan, staff discounts, competitive holidays and a day off for your birthday
Client Services Assistant - York city centre employer: Harrowells Ltd.
Harrowells is an exceptional employer located in the heart of York, offering a friendly and supportive work environment where your client service skills can truly shine. With a strong emphasis on work/life balance, tailored development opportunities, and a vibrant social scene, employees enjoy a fulfilling career while being part of a team that values both professional excellence and personal well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Assistant - York city centre
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harrowells. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about client service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during the interview!
✨Tip Number 3
Dress the part! First impressions matter, especially when you're the face of the company. Make sure you look professional and approachable. It’ll set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Client Services Assistant - York city centre
Some tips for your application 🫡
Show Off Your Client Service Skills:Make sure to highlight your client service experience in your application. We want to see how you've made a difference in previous roles, so share specific examples that showcase your ability to deliver first-class service.
Be Personable and Professional:Since you'll be the face of Harrowells, it's important to convey your friendly and approachable nature in your written application. Use a warm tone and let your personality shine through while maintaining professionalism.
Tailor Your Application:Take the time to customise your application for this role. Mention why you're excited about working at Harrowells specifically and how your skills align with what we're looking for in a Client Services Assistant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our York city centre office!
How to prepare for a job interview at Harrowells Ltd.
✨Know the Company
Before your interview, take some time to research Harrowells. Understand their values, culture, and what makes them stand out in client services. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Client Service Skills
Since this role is all about client interaction, prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you went above and beyond for a client or resolved a challenging issue.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, handling difficult clients, and managing multiple tasks. Practising your responses will help you feel more confident and articulate during the interview, making a great impression on your potential employers.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team dynamics, office culture, and opportunities for development. This shows that you’re not just interested in the job, but also in how you can grow within the company.
