Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage patient bookings and triage calls while providing essential administrative support.
- Company: Community healthcare provider dedicated to improving local health services.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Why this job: Make a difference in people's lives while honing your customer service skills.
- Qualifications: Experience in customer service and proficiency in Microsoft Office required.
- Other info: Fast-paced role with the chance to develop valuable healthcare experience.
The predicted salary is between 30000 - 42000 £ per year.
A community healthcare provider in Northwood is seeking a Community Healthcare Coordinator Telephonist. Responsibilities include managing patient bookings, triaging calls, and providing administrative support for clinical services.
Ideal candidates should be polite, literate in Microsoft Office, and capable of maintaining patient confidentiality. Applicants should also have experience in customer service and telephone handling. This role requires a proactive approach in a busy environment, providing excellent customer service while managing multiple tasks.
Community Health Scheduler & Patient Liaison in Northwood employer: Harrow Health CIC
Contact Detail:
Harrow Health CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Health Scheduler & Patient Liaison in Northwood
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone handling, try role-playing with a friend. This will help you feel more confident when you're on the line with potential employers.
✨Tip Number 3
Show off your customer service experience! Be ready to share specific examples of how you've handled tough situations or gone above and beyond for customers. This will demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Community Health Scheduler & Patient Liaison in Northwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and telephone handling. We want to see how your skills match the role of a Community Health Scheduler & Patient Liaison, so don’t be shy about showcasing relevant experiences!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about community healthcare and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Microsoft Office Skills: Since being literate in Microsoft Office is key for this role, make sure to mention any specific software you’re comfortable with. If you’ve used Excel for scheduling or Word for documentation, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Harrow Health CIC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Community Health Scheduler & Patient Liaison. Familiarise yourself with managing patient bookings and triaging calls, as well as the importance of maintaining patient confidentiality. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service, prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues over the phone. Highlight your ability to remain polite and professional, even in challenging situations, as this is crucial for the position.
✨Demonstrate Your Proactivity
In a busy environment, being proactive is key. Think of instances where you've taken the initiative to improve processes or assist colleagues. Share these examples during your interview to illustrate your ability to manage multiple tasks effectively while providing top-notch support.
✨Brush Up on Microsoft Office Skills
Since literacy in Microsoft Office is a requirement, ensure you're comfortable discussing your experience with tools like Word and Excel. If possible, mention specific tasks you've completed using these applications, such as scheduling or data management, to reinforce your technical skills.
