At a Glance
- Tasks: Lead the transformation of homelessness services using innovative tech and data analytics.
- Company: London Borough of Harrow, committed to impactful community service.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for strategic leadership and innovation.
- Why this job: Shape the future of homelessness support and drive meaningful change in your community.
- Qualifications: Degree-level qualification or equivalent experience in public sector management or housing.
The predicted salary is between 50000 - 60000 € per year.
The London Borough of Harrow is seeking an Outreach and Business Transformation Manager to lead the strategic transformation of its Homelessness Team. This pivotal role is responsible for driving forward a comprehensive change agenda, reshaping how homelessness services are delivered across the borough. The successful candidate will take the lead in integrating innovative technologies, advanced data analytics, and digital solutions to enhance the accessibility, responsiveness, and efficiency of homelessness prevention and support services. With a focus on long‑term sustainability, the role will ensure that service delivery is future‑proofed and aligned with the borough’s broader strategic goals, ultimately delivering meaningful and lasting impact for residents.
About You
- Degree‑level qualification or equivalent experience in public sector management, business transformation, housing, or a related field.
- Substantial experience in leading complex service transformation projects within a public sector, housing, or homelessness context.
- Proven track record of successfully delivering digital transformation initiatives, including the integration of new technologies and systems to improve service delivery.
- Demonstrable experience of leading on the financial planning, forecasting, and monitoring of large budgets, with a clear understanding of the Medium‑Term Financial Strategy (MTFS) and the financial landscape.
- Deep understanding of homelessness legislation, policy, and best practice, including knowledge of local authority duties and the challenges of homelessness and rough sleeping.
- Strong understanding of digital transformation principles, service design, and emerging technologies (including AI, automation, and digital engagement tools).
- Strategic Leadership: Ability to lead, inspire, and influence at all levels, driving change and building a culture of innovation and accountability.
- Programme Management: Exceptional ability to plan, manage, and deliver complex transformation programmes and outreach initiatives within tight deadlines and budgets.
Outreach and Business Transformation Manager in London employer: Harrow Council
The London Borough of Harrow is an exceptional employer, offering a dynamic work environment where innovation and strategic leadership are at the forefront of transforming homelessness services. Employees benefit from a strong commitment to professional development, collaborative culture, and the opportunity to make a meaningful impact on the lives of residents through cutting-edge digital solutions. With a focus on long-term sustainability and community engagement, this role provides a unique chance to lead transformative change in a supportive and forward-thinking local government setting.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach and Business Transformation Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We recommend practising common interview questions and even doing mock interviews with friends. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, we suggest using the STAR method (Situation, Task, Action, Result) to clearly demonstrate how you've made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Outreach and Business Transformation Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in public sector management and business transformation. We want to see how your skills align with the specific needs of the Outreach and Business Transformation Manager role.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use quantifiable results to demonstrate how you've led complex service transformations or delivered digital initiatives. This helps us see the impact you've made in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This makes it easier for us to understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Harrow Council
✨Know Your Stuff
Make sure you brush up on homelessness legislation and the specific challenges faced in the borough. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand the context in which you'll be working.
✨Showcase Your Experience
Prepare examples from your past roles where you've successfully led transformation projects or integrated new technologies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements clearly.
✨Demonstrate Strategic Thinking
Think about how you would align the transformation agenda with the borough’s broader strategic goals. Be ready to discuss your vision for the future of homelessness services and how you would implement innovative solutions to improve service delivery.
✨Engage with Questions
Prepare thoughtful questions to ask the interviewers about their current challenges and future plans. This not only shows your interest in the role but also gives you insight into how you can contribute effectively to their objectives.
