Care Manager – Assertive Outreach (Severe & Multiple Disadvantage) in London

Care Manager – Assertive Outreach (Severe & Multiple Disadvantage) in London

London Full-Time 30000 - 40000 € / year (est.) No home office possible
Harrow Council

At a Glance

  • Tasks: Engage and support adults facing homelessness through relationship-based outreach and care coordination.
  • Company: Join a dedicated team focused on tackling complex social issues in Adult Social Care.
  • Benefits: Make a real difference while working in a supportive environment with experienced colleagues.
  • Other info: Be part of a specialist team driving system change for better outcomes.
  • Why this job: Help vulnerable individuals access care earlier and prevent crises in their lives.
  • Qualifications: Experience in social care, mental health, or related fields; strong engagement skills required.

The predicted salary is between 30000 - 40000 € per year.

We are recruiting a Care Manager to join a new Adult Social Care‑led Assertive Outreach Team, working with adults who are rough sleeping or at imminent risk of rough sleeping, many of whom face multiple disadvantages and significant barriers to engaging with statutory services. This role focuses on practical engagement, assessment support, care coordination and prevention, working alongside a Social Worker within a small, specialist team embedded in the MHLDA Front Door. You will play a key role in building trusted relationships, supporting assessment processes, coordinating care and working alongside partners to prevent the escalation of need and crisis.

Key Responsibilities

  • Engage adults experiencing rough sleeping through assertive, relationship‑based outreach.
  • Support Care Act assessments by gathering information, building engagement, and coordinating inputs.
  • Assist with support planning, service coordination and practical problem‑solving.
  • Work closely with Housing, homelessness services, health partners and voluntary sector organisations.
  • Support safeguarding processes, including protective planning and follow‑up actions.
  • Contribute to early intervention and prevention, reducing repeated A&E attendance and crisis responses.
  • Support accurate, timely and person‑centred recording.
  • Contribute to system learning and joint working with voluntary sector colleagues.

You Will

  • Have experience working in Adult Social Care, mental health, homelessness, substance misuse or related fields.
  • Be confident working with adults facing multiple disadvantages and complex needs.
  • Have a good understanding of the Care Act, safeguarding, and person‑centred practice.
  • Be skilled in engagement, relationship‑building and working creatively to overcome barriers.
  • Be organised, resilient and comfortable working flexibly in community settings.
  • Bring a trauma‑informed and strengths‑based approach.

Why Join Us

  • Be part of a specialist, prevention‑focused team tackling one of the most complex issues facing Adult Social Care.
  • Work closely with experienced social work colleagues in a supportive environment.
  • Make a real difference by helping people access care earlier and avoid a crisis.
  • Contribute to system change and better outcomes for people who are often excluded from services.

Care Manager – Assertive Outreach (Severe & Multiple Disadvantage) in London employer: Harrow Council

Join our dedicated team as a Care Manager and be part of a pioneering initiative aimed at supporting adults facing severe and multiple disadvantages. Our work culture is rooted in collaboration and compassion, providing you with the opportunity to make a tangible impact in the lives of those experiencing homelessness. With a focus on professional development and a supportive environment, we empower our employees to grow while tackling one of the most pressing challenges in Adult Social Care.

Harrow Council

Contact Detail:

Harrow Council Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Care Manager – Assertive Outreach (Severe & Multiple Disadvantage) in London

Tip Number 1

Network like a pro! Reach out to professionals in the Adult Social Care field, especially those working with homelessness and mental health. Attend local events or workshops to meet people who can give you insights and possibly refer you to opportunities.

Tip Number 2

Show your passion! When you get the chance to chat with potential employers or during interviews, share your experiences and why you care about supporting adults facing multiple disadvantages. Authenticity goes a long way in making connections.

Tip Number 3

Prepare for scenario-based questions! Since this role involves practical engagement and problem-solving, think of examples from your past where you've successfully navigated challenges. This will showcase your skills and experience effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference.

We think you need these skills to ace Care Manager – Assertive Outreach (Severe & Multiple Disadvantage) in London

Engagement Skills
Relationship-Building
Assessment Support
Care Coordination
Problem-Solving Skills
Knowledge of the Care Act
Safeguarding Processes

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your experience in Adult Social Care and working with vulnerable adults. We want to see how your skills align with the role of Care Manager, so don’t hold back on showcasing relevant examples!

Showcase Your Relationship-Building Skills:Since this role is all about building trusted relationships, share specific instances where you've successfully engaged with individuals facing multiple disadvantages. We love to see how you’ve made a difference in their lives!

Be Person-Centred:Emphasise your understanding of person-centred practice and the Care Act. We’re looking for someone who can demonstrate a trauma-informed approach, so make sure to include any relevant experiences that reflect this mindset.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our team.

How to prepare for a job interview at Harrow Council

Know Your Stuff

Make sure you brush up on the Care Act and safeguarding processes. Understanding these will show that you're not just familiar with the theory but can apply it in real-life situations, especially when working with adults facing multiple disadvantages.

Showcase Your Experience

Be ready to share specific examples from your past roles in Adult Social Care or related fields. Highlight how you've engaged with individuals facing complex needs and what creative strategies you've used to build trust and overcome barriers.

Demonstrate Your Team Spirit

This role involves working closely with various partners, so be prepared to discuss how you collaborate with others. Share instances where you've successfully coordinated care or worked alongside housing and health services to achieve positive outcomes.

Bring Your Resilience

Working in community settings can be challenging, so it's important to convey your resilience and adaptability. Talk about how you've managed difficult situations in the past and how you maintain a trauma-informed approach while supporting vulnerable individuals.