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- Tasks: Support homeless households by maximising their income and providing expert welfare benefits advice.
- Company: Local government authority in Greater London dedicated to enhancing community well-being.
- Benefits: Gain valuable experience, contribute to social impact, and develop your skills in a supportive environment.
- Why this job: Make a real difference in people's lives while building your career in public service.
- Qualifications: Knowledge of welfare legislation and strong customer service and communication skills.
- Other info: 6-month fixed-term contract with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A local government authority in Greater London is seeking a proactive Benefit Income Officer for its Housing Needs Division. This critical role involves supporting homeless households by maximizing their income and providing expert advice on various welfare benefits.
Candidates should possess extensive knowledge of welfare legislation, customer service experience, and excellent communication skills. The position is a 6-month fixed-term contract, aiming to enhance residents' economic well-being and prevent rent arrears.
Benefit & Housing Income Specialist (6-Month FTC) in London employer: Harrow Council
Contact Detail:
Harrow Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefit & Housing Income Specialist (6-Month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing and welfare benefits sector. Attend local events or join online forums where you can connect with others who might have insights or even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of welfare legislation. We recommend creating a cheat sheet of key points and scenarios that demonstrate your expertise, so you can impress the interviewers with your understanding.
✨Tip Number 3
Showcase your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond to help someone. This will highlight your proactive approach, which is crucial for the Benefit Income Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Benefit & Housing Income Specialist (6-Month FTC) in London
Some tips for your application 🫡
Show Your Knowledge: Make sure to highlight your understanding of welfare legislation in your application. We want to see how your expertise can help us support homeless households and maximise their income.
Customer Service Matters: Since this role involves a lot of interaction with residents, emphasise your customer service experience. We love candidates who can communicate effectively and provide expert advice with a friendly touch.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take the time to connect their background to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to enhance residents' economic well-being.
How to prepare for a job interview at Harrow Council
✨Know Your Welfare Legislation
Make sure you brush up on the latest welfare legislation relevant to housing benefits. Being able to discuss specific laws and how they apply to different scenarios will show your expertise and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully assisted clients or resolved issues. Highlighting your customer service skills will demonstrate your ability to support homeless households effectively.
✨Practice Clear Communication
Since excellent communication is key in this role, practice explaining complex benefit information in simple terms. This will help you convey your understanding and ensure you can assist residents clearly and effectively.
✨Demonstrate Proactivity
Think of instances where you've taken initiative in previous roles. Discussing how you've proactively identified and addressed issues will align perfectly with the proactive nature of the Benefit Income Officer position.
