At a Glance
- Tasks: Provide 1st and 2nd line support, troubleshoot data issues, and enhance system functionality.
- Company: Join a supportive college environment focused on equal opportunities.
- Benefits: Competitive salary, flexible work options, and professional development opportunities.
- Other info: Work from home one day a week after settling into the role.
- Why this job: Make a difference by supporting users and improving application systems.
- Qualifications: 3 years of experience in application support and strong SQL skills required.
The predicted salary is between 34878 - 37035 £ per year.
Location: Uxbridge
Salary: £34,878 to £37,035 per annum including London Weighting
Post Type: Full Time
Release Date: Friday 17 April 2026
Closing Date: Wednesday 29 April 2026
Reference: 2100-R
Responsibilities
- Providing 1st and 2nd line helpdesk support
- Supporting user onboarding and access management
- Using SQL to support system operations, including troubleshooting data issues, validating datasets, and resolving user-reported problems
- Developing and maintaining SQL queries, views, stored procedures, and scripts to enhance MIS functionality and support ongoing system development
- Applying SQL in system integrations, and using scripting technologies such as Python and PowerShell to automate data flows
- Designing, testing and implementing API-based integrations
Qualifications
- Minimum of 3 years’ experience of working with and supporting application systems
- Good working knowledge and experience of Microsoft SQL Server
- Good analytical skills
- Experience of 1st & 2nd line helpdesk support
- Python & PowerShell development skills (desirable)
This role is based at Uxbridge Campus, with travel to other college sites (Harrow & Richmond) when required. It is anticipated that the postholder will be able to work from home for 1 day per week, subject to business need, after settling into the role.
Please note, we are unable to offer sponsorship for this role.
Equal Opportunities
HRUC is an equal opportunities employer. We encourage applications from all people, irrespective of disability, race, gender, age, sexual orientation, transsexual or gender reassignment, marital or civil partnership, religion/faith or pregnancy and maternity leave.
Disclosure and Barring Service Checks
HRUC is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all staff to share this commitment. To ensure that we meet our safeguarding commitments we will carry out all necessary pre-employment checks, including undertaking an Enhanced Disclosure and Barring check for all successful candidates.
Rehabilitation of Ex-Offenders
Harrow, Richmond and Uxbridge College (HRUC) is committed to the fair treatment of all applicants, employees, learners, and volunteers, including those with criminal records. We actively promote equality of opportunity and welcome applications from a wide range of candidates, including ex-offenders.
2100-R - Application Support Analyst in London employer: Harrow College
Contact Detail:
Harrow College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2100-R - Application Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with SQL or application support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with SQL, Python, or PowerShell, consider creating a small project or a portfolio piece. This gives you something tangible to discuss during interviews and shows you’re proactive.
✨Tip Number 3
Prepare for the interview by brushing up on common application support scenarios. Think about how you’d troubleshoot user issues or enhance system functionality. We want you to be ready to impress with real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 2100-R - Application Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with SQL, helpdesk support, and any relevant scripting skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit us at StudySmarter. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re keen on seeing your analytical skills in action, especially when it comes to troubleshooting and resolving issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you get all the latest updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Harrow College
✨Know Your SQL Inside Out
Since the role heavily involves SQL, make sure you brush up on your SQL skills. Be prepared to discuss your experience with SQL Server, including any specific queries or scripts you've developed. Practising common troubleshooting scenarios can also give you an edge.
✨Showcase Your Helpdesk Experience
Highlight your 1st and 2nd line support experience during the interview. Prepare examples of how you've resolved user-reported problems in the past. This will demonstrate your ability to handle real-world issues effectively.
✨Familiarise Yourself with Automation Tools
If you have experience with Python and PowerShell, be ready to talk about it! Even if it's just a basic understanding, showing that you're keen to automate processes can impress the interviewers. Consider discussing any projects where you've used these tools.
✨Understand the Company Culture
Research the company’s values and commitment to equal opportunities. Being able to articulate how you align with their mission can set you apart. Plus, it shows that you’re genuinely interested in being part of their team.