Customer Care Technician

Customer Care Technician

Full-Time On-site
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Multi-Skilled Customer Care Technician - Yorkshire We are looking for an experienced Multi-Skilled Customer Care Technician to join our Customer Service team in Yorkshire. This is an excellent opportunity for a skilled tradesperson who takes pride in delivering exceptional customer service while carrying out high-quality remedial works within occupied homes. You will play a key role in ensuring our homeowners receive a professional, right-first-time service, helping us maintain the highest standards of customer satisfaction. Key responsibilities Carry out planned and reactive remedial works in occupied homes. Complete a variety of multi-trade repairs including carpentry, plaster patching, decorating and general maintenance. Diagnose defects and identify effective solutions. Communicate professionally with homeowners throughout each visit. Work closely with the Customer Service team to ensure all works are completed efficiently and to a high standard. Report recurring issues and assist with identifying long-term solutions. Source materials required for repairs and manage van stock effectively. Maintain accurate records, expenses and job updates. Ensure all work complies with Health

Customer Care Technician employer: Harron Homes

Harron Homes is an exceptional employer that prioritises employee growth and development, offering a unique opportunity for experienced EHS professionals to step into a leadership role. With a strong commitment to safety and continuous improvement across 22 live construction sites, our collaborative work culture fosters innovation and support, ensuring you have the resources and autonomy to make a meaningful impact in your career. Join us to be part of a diverse team where your contributions are valued and your professional journey is nurtured.

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Contact Details:

Harron Homes Recruitment Team