New Homes Customer Experience Project Manager
New Homes Customer Experience Project Manager

New Homes Customer Experience Project Manager

Temporary 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance customer experience by resolving issues and delivering practical solutions.
  • Company: Dynamic new-build housing development company in West Yorkshire.
  • Benefits: Hands-on role with potential for career growth and skill development.
  • Why this job: Make a real difference in customer satisfaction and project outcomes.
  • Qualifications: Experience in new build homes or customer care, strong problem-solving and communication skills.
  • Other info: Join a collaborative team focused on improving customer experiences.

The predicted salary is between 36000 - 60000 £ per year.

A new-build housing development company is seeking a Customer Project Manager for a 6-month project in West Yorkshire. This hands-on role focuses on enhancing the customer experience by investigating and resolving issues raised by customers. You will work closely with teams to deliver practical solutions, manage customer expectations, and report on project outcomes.

The ideal candidate will have:

  • Experience in new build homes or customer care
  • Strong problem-solving skills
  • Excellent communication abilities

New Homes Customer Experience Project Manager employer: HARRON HOMES LIMITED

Join a dynamic new-build housing development company in West Yorkshire, where we prioritise enhancing customer experiences and fostering a collaborative work culture. Our commitment to employee growth is reflected in our hands-on approach, offering opportunities for professional development and the chance to make a meaningful impact on our projects. With a focus on teamwork and innovation, we provide a supportive environment that values your contributions and encourages you to thrive.
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Contact Detail:

HARRON HOMES LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land New Homes Customer Experience Project Manager

✨Tip Number 1

Network like a pro! Reach out to people in the new build housing sector on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that Customer Project Manager role.

✨Tip Number 2

Prepare for those interviews by practising common questions related to customer experience and project management. We suggest using the STAR method to structure your answers – it’ll help you showcase your problem-solving skills effectively!

✨Tip Number 3

Showcase your communication skills during every interaction. Whether it’s a phone call or an interview, make sure you articulate your thoughts clearly. Remember, as a Customer Project Manager, you’ll need to manage expectations and resolve issues smoothly.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Let’s get you that role in West Yorkshire!

We think you need these skills to ace New Homes Customer Experience Project Manager

Customer Experience Management
Problem-Solving Skills
Communication Skills
Project Management
Issue Resolution
Team Collaboration
Customer Care
Reporting Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in new build homes or customer care. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how your problem-solving skills can make a difference in our team.

Showcase Your Communication Skills: Since this role involves working closely with teams and managing customer expectations, we’d love to see examples of your excellent communication abilities. Whether it’s through previous roles or specific projects, let us know how you’ve effectively communicated in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at HARRON HOMES LIMITED

✨Know Your Stuff

Make sure you understand the ins and outs of new-build housing developments. Brush up on common customer issues in this sector and think about how you would resolve them. This will show your potential employer that you're not just familiar with the role, but that you're genuinely interested in enhancing the customer experience.

✨Showcase Your Problem-Solving Skills

Prepare specific examples from your past experiences where you've successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your strong problem-solving abilities and how they can be applied to the role.

✨Communicate Clearly

Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable discussing your ideas and experiences without rambling.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the specific challenges they face in customer care, or how success is measured in this role. It shows that you're engaged and serious about contributing to their goals.

New Homes Customer Experience Project Manager
HARRON HOMES LIMITED
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