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- Tasks: Enhance customer experience by resolving issues and delivering practical solutions.
- Company: Dynamic new-build housing development company in West Yorkshire.
- Benefits: Hands-on role with potential for career growth and skill development.
- Why this job: Make a real difference in customer satisfaction and project outcomes.
- Qualifications: Experience in new build homes or customer care, strong problem-solving and communication skills.
- Other info: Join a collaborative team focused on improving customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A new-build housing development company is seeking a Customer Project Manager for a 6-month project in West Yorkshire. This hands-on role focuses on enhancing the customer experience by investigating and resolving issues raised by customers. You will work closely with teams to deliver practical solutions, manage customer expectations, and report on project outcomes.
The ideal candidate will have:
- Experience in new build homes or customer care
- Strong problem-solving skills
- Excellent communication abilities
New Homes Customer Experience Project Manager in Leeds employer: HARRON HOMES LIMITED
Contact Detail:
HARRON HOMES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Customer Experience Project Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the new build housing sector on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that Customer Project Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer experience and problem-solving. We recommend using the STAR method to structure your answers, showcasing your skills in real-life scenarios.
✨Tip Number 3
Showcase your passion for enhancing customer experiences! During interviews, share specific examples of how you’ve resolved customer issues in the past. This will demonstrate your hands-on approach and commitment to customer care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace New Homes Customer Experience Project Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in new build homes or customer care. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how your problem-solving skills can make a difference in our team.
Showcase Your Communication Skills: Since this role involves managing customer expectations, it’s crucial to demonstrate your excellent communication abilities. We love seeing examples of how you've effectively communicated with customers or teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HARRON HOMES LIMITED
✨Know Your Stuff
Make sure you brush up on the specifics of new build homes and customer care. Familiarise yourself with common issues customers face in this sector, as well as potential solutions. This will show that you’re not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your strong problem-solving abilities in a practical context.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and ideas.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s approach to customer experience or the specific project you'll be managing. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
