At a Glance
- Tasks: Manage customer queries and ensure a smooth customer journey.
- Company: Leading construction company in Barlborough with a focus on customer service.
- Benefits: Gain valuable experience in a supportive team environment.
- Other info: 12-month fixed term contract covering maternity leave.
- Why this job: Make a difference in customer experiences while developing your skills.
- Qualifications: Experience in customer service or administration is a plus.
The predicted salary is between 30000 - 42000 £ per year.
A leading construction company in Barlborough is seeking a Customer Administrator to support their growing Customer Service team. The ideal candidate will manage customer queries, coordinate with internal teams, and ensure a smooth customer journey.
Experience in customer service or administration is desirable, along with strong organisational skills and excellent communication abilities. This role is a 12 months fixed term contract covering maternity leave.
Customer Experience Administrator - New Build Housing (12-Month FTC) in Barlborough employer: HARRON HOMES LIMITED
Harron Homes is an exceptional employer that values its employees by fostering a supportive and inclusive work culture in Yorkshire. With competitive salaries, ongoing training opportunities, and a strong emphasis on employee wellbeing, we ensure our team members thrive both personally and professionally while delivering top-notch service to our homeowners. Join us to be part of a dedicated team that takes pride in making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Administrator - New Build Housing (12-Month FTC) in Barlborough
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry or those already working at the company. A friendly chat can give us insights and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky customer queries and showcase your organisational skills.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, it’s all about ensuring a smooth customer journey, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Experience Administrator - New Build Housing (12-Month FTC) in Barlborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your organisational abilities and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Experience Administrator role. Share specific examples of how you've managed customer queries or coordinated with teams in the past.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the process!
How to prepare for a job interview at HARRON HOMES LIMITED
✨Know the Company Inside Out
Before your interview, do some digging into the construction company. Understand their values, recent projects, and what sets them apart in the industry. This will not only impress them but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since this role is all about managing customer queries, be ready to share specific examples from your past experiences. Think of situations where you resolved issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Strong Organisational Skills
As a Customer Experience Administrator, you'll need to juggle multiple tasks. Prepare to discuss how you prioritise your workload and manage time effectively. You might even want to bring a planner or digital tool that you use to stay organised as a visual aid.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in customer service, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
