Neighbourhood Officer in Harrogate

Neighbourhood Officer in Harrogate

Harrogate Full-Time 28000 - 38000 £ / year (est.) No working from home possible
Harrogate Housing Association

At a Glance

  • Tasks: Engage with the community, manage tenancies, and improve neighbourhoods.
  • Company: Join a friendly housing association dedicated to community improvement.
  • Benefits: Enjoy matched pension contributions, a cycle to work scheme, and free drinks.
  • Other info: Flexible hours and support for CIH Level 5 qualification available.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Passion for customer service and community improvement; driving licence required.

The predicted salary is between 28000 - 38000 £ per year.


Temporary Neighbourhood Officer

Company: Harrogate Housing Association

Salary: £33k per annum

Location: Harrogate (Fixed Location)

Temp to Perm - Initial 6-month contract

Harrogate Housing Association is seeking a Temporary Neighbourhood Officer to join our dedicated team. In this role, you will play a vital part in providing exemplary services to our residents within our neighbourhoods and communities. We pride ourselves on being local, approachable, and resident-focused, and we need someone who embodies these values in every aspect of their work.

As a Temporary Neighbourhood Officer, your main responsibilities will include:

  • Delivering a high-quality service that enhances the lives of our residents while ensuring our neighbourhoods and properties are well-maintained.
  • Conducting Home Reviews and engaging with residents to gather feedback and implement service improvements.
  • Maintaining a visible presence in the neighbourhoods, ensuring regular inspections and fostering positive relationships with stakeholders, including police and local authorities.
  • Addressing service requests and complaints in line with our policies, ensuring resident satisfaction at all times.
  • Monitoring neighbourhood service contracts to uphold standards and deliver value for money.

The ideal candidate will possess:

  • Must have CIH Level 4 or 5.
  • Must have 2 years' experience in housing management and a solid understanding of housing sector legislation.
  • A strong commitment to delivering exceptional customer service and a proven ability to build positive relationships.
  • Excellent communication skills and the ability to adapt to different audiences.
  • A proactive, flexible approach to problem-solving and a genuine passion for improving neighbourhoods and communities.
  • Strong organisational skills and the ability to manage multiple priorities effectively.

We offer an engaging work environment that values your contributions and supports your professional growth. At Harrogate Housing Association, we believe in fostering a diverse and inclusive workplace, where every employee brings unique perspectives to our mission.

If you are excited about making a tangible difference in our communities and believe you have the skills and passion we're looking for, we would love to hear from you!

Click apply and submit your CV today.


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Neighbourhood Officer in Harrogate employer: Harrogate Housing Association

Harrogate Housing Association is an excellent employer that prioritises community impact and employee development. With a friendly work culture, we offer full support for CIH Level 5 qualification and significant career progression opportunities, alongside great benefits like matched pension contributions and a cycle to work scheme. Join us to make a meaningful difference in people's lives while enjoying a supportive team environment in the heart of Harrogate.

Harrogate Housing Association

Contact Details:

Harrogate Housing Association Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Neighbourhood Officer in Harrogate

Get Involved in Local Property Events

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We think you need these skills to ace Neighbourhood Officer in Harrogate

Customer Service Excellence
Interpersonal Skills
Empathy
Relationship Building
Problem-Solving Skills
Conflict Resolution
Knowledge of Housing Management

Some tips for your application 🫡

Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!

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How to prepare for a job interview at Harrogate Housing Association

Know Your Market Trends

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Prepare for Scenario Questions

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In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Harrogate Housing Association. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.

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Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Harrogate Housing Association.