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- Tasks: Support urgent care services with admin duties and patient bookings.
- Company: Join Harrogate and District NHS Foundation Trust, dedicated to outstanding patient and staff care.
- Benefits: Enjoy health initiatives, personal development opportunities, and an Employee Assistance Programme.
- Why this job: Make a real impact in healthcare while working in a supportive and inclusive environment.
- Qualifications: Experience with overnight work and managing patient data is preferred.
- Other info: Flexible shift patterns available, perfect for students balancing studies and work.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Bank GP OOH Support Technician role at Harrogate and District NHS Foundation Trust.
Harrogate GP Out of Hours provides an urgent primary care service when GP surgeries are closed, opening weekday evenings from 18:00 to 08:00 and 24 hours on weekends and bank holidays.
Responsibilities
- Support the service with admin duties, booking in patients, and driving GPs.
- Maintain and check equipment and stock in line with Trust policy.
- Use SystmOne to book patients and ensure data entry is accurate.
- Respond to general enquiries from patients and Health Care Professionals using computer systems.
- Ensure Trust property is looked after safely and securely.
- Assist clinical staff as necessary, including setting up or using medical equipment (e.g., oxygen, nebuliser, defibrillator) and handling prescription medications as requested.
- Safely drive and operate the GP OOHs vehicle as required to convey clinical staff.
- Clean up bodily fluids as required, using appropriate spillage kit (e.g., if a patient has vomited).
- Chaperone for clinicians as required.
Shift pattern
- 1730-2300 (Mon-Fri)
- 2245-0815 (Mon-Fri)
- 0800-2000 (Weekends)
- 1945-0815 (Sat-Sun)
Qualifications and experience
- Preferred candidate will have experience of overnight work.
- Experience of using computer systems to manage patient data and inquiries.
About Harrogate and District NHS Foundation Trust
We provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development. The Trust fosters an inclusive and supportive culture with staff networks and recognition programs. We offer an Employee Assistance Programme, counselling service and fast-track physiotherapy for employees, as well as a range of staff benefits and schemes to support health, engagement, wellbeing and inclusion.
How to apply / informal visits
For further details or informal visits contact: Name: Susan Thompson | Job title: GP OOH Team Supervisor | Email: susan.thompson3@nhs.net | Phone: 07767 648722
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Bank GP OOH Support Technician employer: Harrogate and District NHS Foundation Trust
Contact Detail:
Harrogate and District NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank GP OOH Support Technician
✨Tip Number 1
Familiarise yourself with SystmOne, as it's a key system used for booking patients and managing data. Consider taking an online course or watching tutorials to boost your confidence in using this software.
✨Tip Number 2
Reach out to Susan Thompson, the GP OOH Team Supervisor, for an informal chat about the role. This can give you valuable insights into what they are looking for and help you stand out during the application process.
✨Tip Number 3
Highlight any previous experience you have with overnight work or in urgent care settings. This will show that you understand the demands of the role and are prepared for the shift patterns involved.
✨Tip Number 4
Demonstrate your ability to handle medical equipment and respond to emergencies. If you have relevant training or certifications, make sure to mention these in your discussions or interviews.
We think you need these skills to ace Bank GP OOH Support Technician
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Bank GP OOH Support Technician role. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in administrative roles, patient data management, or working in healthcare settings. Mention specific examples that demonstrate your ability to handle the tasks outlined in the job description.
Showcase Technical Skills: Since the role involves using SystmOne and managing computer systems, make sure to mention your proficiency with these systems or similar software. If you have experience with medical equipment, include that as well.
Personalise Your Application: Address your cover letter to Susan Thompson, the GP OOH Team Supervisor, and express your enthusiasm for the role and the Trust's values. A personal touch can make your application stand out.
How to prepare for a job interview at Harrogate and District NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Bank GP OOH Support Technician. Familiarise yourself with the specific tasks such as patient booking, equipment maintenance, and responding to enquiries. This will help you demonstrate your knowledge during the interview.
✨Showcase Relevant Experience
Highlight any previous experience you have in healthcare settings or roles that required similar skills, especially those involving overnight work. Be prepared to discuss how your background makes you a suitable candidate for this position.
✨Familiarise Yourself with SystmOne
Since the role involves using SystmOne for patient data management, it’s beneficial to have a basic understanding of this system. If you have prior experience with it, be ready to share specific examples of how you used it effectively.
✨Prepare Questions
Think of insightful questions to ask about the team dynamics, shift patterns, and support available for staff. This shows your genuine interest in the role and helps you assess if the position is the right fit for you.
