Harrods Wellness Clinic in Knightsbridge is seeking an Assistant Manager to support the Operations Manager in leading the Front of House team, driving exceptional sales, service and customer experiences. You will coach, develop and empower a high-performing team to uphold the clinic’s standards and reputation for luxury wellbeing.
The role covers recruitment and people processes, performance management, KPI setting, and overseeing appointments and admin to ensure smooth, accurate bookings.
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Wellness Clinic Front of House Lead | Service & Growth employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
