Harrods Wellness Clinic in Knightsbridge invites applications for an Assistant Manager who will support the Operations Manager and lead the Front of House team to deliver exceptional sales, service and guest experience.
You will set KPI targets, assist with recruitment and performance management, and act as a senior role model in resolving customer issues and coaching colleagues to improve service levels.
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Wellness Clinic FOH Lead - Elevate Guest Experience employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
