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- Tasks: Join our team to ensure safety and security for staff, visitors, and assets.
- Company: Harrods, a leading luxury department store with a diverse and inclusive culture.
- Benefits: Competitive salary, generous holiday, birthday off, and in-store discounts.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Exceptional customer service skills and ability to handle conflict effectively.
- Other info: Flexible shifts with opportunities for career growth in a prestigious setting.
The predicted salary is between 40000 - 40000 £ per year.
Our Security Team is looking for Uniformed Security Officers to join their diverse and experienced team. The Uniformed Security Officers are responsible for preventing and detecting offences against staff, visitors and contractors and will safeguard the company’s property, merchandise, monies and assets.
In this role you will work closely with a team of Uniformed Security Officers to actively patrol the store and be on the lookout for potential offences. You’ll also liaise with employees, the public, and police on day‑to‑day security matters, meet with other investigative agencies and conduct inquiries on their behalf if needed. Meanwhile, you’ll keep up to date with any legislation that may affect your role.
The role also necessitates a 4 on 4 off shift pattern that may include working at other company premises, weekends, night work, bank holidays or public holidays, and will include extra hours and/or days of work that may be required or changed by the department with adequate notice (typically 48 hours). A flexible approach is required.
You will be passionate about security and safety and curious about developing yourself. You will have a proven experience of providing exceptional customer service and have the ability to build strong relationships with your team. You will work in an environment that is highly detail‑focused and will require you to deliver exceptional performance.
Exceptional interpersonal skills, proficiency in conflict management and resolution techniques. Mental resilience to occupational hazards such as abusive and threatening behaviour, dealing with confrontation and pressures. High standard of personal appearance and a level of health and fitness that enables you to carry out the duties associated with this position, including standing or patrolling for long periods of time. A SIA Door Supervisor licence or the ability to obtain one if successfully offered.
We believe in the potential for growth and value individual strengths; if you can demonstrate the majority of these skills and experience you would thrive in this role.
Benefits: In return, you’ll enjoy a package that includes a competitive salary of £40,338, a company pension, 21 days’ holiday, your birthday off, up to 33% in‑store discount (including across our restaurants) and a season ticket loan.
Uniformed Security Officer employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Uniformed Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harrods on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your conflict management skills. Think of real-life examples where you've handled tough situations. This will show you're ready for the challenges of being a Uniformed Security Officer.
✨Tip Number 3
Show off your passion for security! During interviews, share why you love keeping people safe and how you stay updated on security legislation. It’ll make you stand out as someone who truly cares about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Harrods team!
We think you need these skills to ace Uniformed Security Officer
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let us see your enthusiasm for security and safety. Share any relevant experiences that highlight your commitment to protecting people and property, as this is key for the Uniformed Security Officer role.
Highlight Your Customer Service Skills: We value exceptional customer service, so make sure to include examples of how you've built strong relationships in previous roles. This will show us that you can handle interactions with staff, visitors, and contractors effectively.
Be Detail-Oriented: Since the role requires a high level of attention to detail, ensure your application is free from errors and clearly structured. This reflects your ability to maintain high standards in your work, which is crucial for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Harrods
✨Know Your Security Basics
Brush up on your knowledge of security protocols and legislation relevant to the role. Being able to discuss these confidently will show that you’re serious about the position and understand the responsibilities that come with it.
✨Showcase Your Customer Service Skills
Since this role involves liaising with staff, visitors, and police, be prepared to share examples of how you've provided exceptional customer service in the past. Highlighting your interpersonal skills can set you apart from other candidates.
✨Demonstrate Flexibility
The job requires a flexible approach to working hours. Be ready to discuss your availability and willingness to adapt to the 4 on 4 off shift pattern. Showing that you can handle varying schedules will make you a more attractive candidate.
✨Prepare for Conflict Scenarios
Think of specific situations where you’ve successfully managed conflict or dealt with challenging behaviour. Being able to articulate your conflict resolution techniques will demonstrate your mental resilience and suitability for the role.