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- Tasks: Join our team to patrol, prevent offences, and ensure safety for everyone.
- Company: Harrods, a luxury department store known for exceptional service.
- Benefits: Competitive salary, 21 days holiday, birthday off, and in-store discounts.
- Why this job: Be part of a dynamic team making a real difference in security.
- Qualifications: Strong interpersonal skills and ability to handle confrontational situations.
- Other info: Flexible shifts with opportunities for personal growth and career development.
The predicted salary is between 30000 - 42000 £ per year.
Uniformed Security Officer
Our Security Team is looking for Uniformed Security Officers to join their diverse and experienced team. The Uniformed Security Officers are responsible for preventing and detecting offences against staff, visitors and contractors and will safeguard the company’s property, merchandise, monies and assets.
About the role
In this role you will work closely with a team of Uniformed Security officers to actively patrol the store and be on the lookout for potential offences. You’ll also liaise with employees, the public, and police on day-to-day security matters, meet with other investigative agencies and conduct inquiries on their behalf if needed. Meanwhile, you’ll keep up to date with any legislation that may affect your role.
The role also necessitates a 4 on 4 off shift pattern that may include working at other Company premises and will include weekends, night work, Bank Holidays or Public Holidays as normal days of work. Additionally, extra hours and/or days of work maybe required and/or changed by the department, but with adequate notice (typically 48 hours) and therefore, a flexible approach is needed.
About You
You will be passionate about security and safety and curious about developing yourself. You will have a proven experience of providing exceptional customer service, and have the ability to build strong relationships with your team. You will work in an environment that is highly detail focused and require you to deliver exceptional performance.
You will also:
- Have exceptional interpersonal skills, as well as proficiency in conflict management and resolution techniques.
- Have mental resilience to occupational hazards like abusive and threatening behaviour, dealing with confrontation and pressures.
- Be able to demonstrate a high standard of personal appearance with a level of health and fitness that enables you to carry out the full duties associated with this position, which may include dealing with confrontational situations, as well as standing or patrolling for long periods of time.
- Have an SIA Door Supervisor license or be able to obtain the license if successfully offered
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you’ll enjoy a package that includes a competitive salary of £40,338, a company pension, 21 days’ holiday, and your birthday off, up to 33% in-store discount (including across our restaurants) and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information
Time Type: Permanent
Department: Uniformed Security (Natalia Higton)
#J-18808-Ljbffr
Uniformed Security Officer employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Uniformed Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle confrontational situations or emergencies, as these are key in the role of a Uniformed Security Officer.
✨Tip Number 3
Show off your passion for security! During interviews, share stories that highlight your commitment to safety and exceptional customer service. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Harrods.
We think you need these skills to ace Uniformed Security Officer
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let us see your enthusiasm for security and safety. Share any relevant experiences that highlight your commitment to protecting people and property, as this will resonate with our team.
Highlight Your Customer Service Skills: We value exceptional customer service, so make sure to include examples of how you've built strong relationships in previous roles. This will show us that you can handle interactions with staff, visitors, and the public effectively.
Be Clear About Your Availability: Since the role involves a 4 on 4 off shift pattern, it's important to mention your flexibility in your application. Let us know if you're open to working weekends, nights, and holidays, as this will help us understand your fit for the position.
Apply Through Our Website: To ensure your application gets the attention it deserves, we encourage you to apply directly through our website. This way, you’ll be part of our streamlined process and have a better chance of joining our amazing team!
How to prepare for a job interview at Harrods
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Uniformed Security Officer. Familiarise yourself with the key duties like patrolling, liaising with staff and the public, and handling potential offences. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
Since this role requires exceptional customer service and relationship-building, prepare examples from your past experiences where you've successfully managed conflict or built rapport with others. This will demonstrate your ability to handle challenging situations effectively.
✨Demonstrate Flexibility and Resilience
Be ready to discuss your approach to working flexible hours and dealing with stressful situations. Share specific instances where you've adapted to changing circumstances or maintained composure under pressure, as this is crucial for a security role.
✨Dress the Part
First impressions matter, especially in a security role. Ensure you present yourself well during the interview by dressing smartly and maintaining a professional appearance. This not only reflects your understanding of the job's requirements but also shows respect for the interview process.