Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure safety and security for customers and staff.
- Company: Join Harrods, a world-renowned luxury department store in Knightsbridge.
- Benefits: Enjoy 23 days holiday, birthday off, and up to 33% in-store discount.
- Why this job: Be part of a prestigious brand and make a real impact on customer experiences.
- Qualifications: Strong interpersonal skills, management experience, and a commitment to teamwork required.
- Other info: Flexible shifts with opportunities for growth and development in luxury retail.
The predicted salary is between 36000 - 60000 £ per year.
Uniform Security Team Manager page is loaded
Uniform Security Team Manager
Apply locations Knightsbridge time type Full time posted on Posted Yesterday time left to apply End Date: September 8, 2025 (17 days left to apply) job requisition id VAC- 48099 Uniform Security Team Manager
We are currently looking for full time Uniformed Security Team Manager to join our established Uniformed Security team. The Uniformed Security team are responsible to ensure the safety and security of our customers and employees, with the manager role overseeing a team of officers, ensuring the integrity of the store is maintained and protecting the business from threats and crime.
About the Role
The role of a Uniformed Security Team Manager is to detect and prevent offences against the company, its staff, customers, products and assets. This role is responsible for the security function of the Knightsbridge site, including the accountability and duty of care for all personnel on site. You’ll provide effective management of the uniformed security team, ensuring they carry out their duties in a diligent and effective manner. You will also manage and oversee the execution of standard operating procedures in the event of an incident. This role will also be responsible for maintaining the morale of their team and manage performance of all team members.
The role necessitates a 4 on 4 off shift pattern that may include working at other company premises and includes weekends, night work, Bank Holidays and Public Holidays as normal days of work. Additionally, extra hours and/or days of work may be required and/or changed by the department (providing adequate notice).
About You
You’ll be responsible for protecting both the public and staff, this role will include an element of risk in order to protect others from harm. It is necessary for you to have a standard of personal fitness that allows you to carry out your full duties (including standing, sitting and concentrating for long periods of time) and, if necessary, being able to carry out the use of arrest, restraint techniques and physical intervention.
You will also:
- Have excellent interpersonal skills to provide the highest standards of customer service to both internal and external customers.
- Have great conflict management and resolution skills (able to assume control and coordinate the security response) in the event of an incident taking place.
- Have the ability to build relationships across the business and ensure team members work together.
- Have strong IT skills.
- Be able to demonstrate strong management capabilities; challenging, coaching and training your team to maximise their performance.
- Be flexible with regards to hours and days of work as the successful candidate may be required to fill any shortfalls on shift that the department feels is required.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a supportive environment to inspire your best work, we provide abundant opportunities to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, 23 days holiday (increasing with length of service), and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Permanent
Department:
Uniformed Security (Natalia Higton)
About Us
As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other.
To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance.
Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
#J-18808-Ljbffr
Uniform Security Team Manager employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Uniform Security Team Manager
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to luxury retail environments. Understanding how to manage incidents effectively will demonstrate your readiness for the role.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience managing teams, especially in high-pressure situations. Highlighting your ability to maintain team morale and performance will set you apart.
✨Tip Number 3
Network with professionals in the security industry, particularly those with experience in retail. Engaging with others can provide insights into the role and may lead to valuable connections within the company.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle various security incidents, as this will showcase your problem-solving skills and ability to think on your feet.
We think you need these skills to ace Uniform Security Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security management, team leadership, and customer service. Use specific examples that demonstrate your ability to manage a team effectively and handle incidents.
Craft a Strong Cover Letter: In your cover letter, express your passion for security management and your commitment to maintaining safety. Mention your interpersonal skills and conflict resolution abilities, as these are crucial for the role.
Highlight Relevant Skills: Clearly outline your skills that align with the job description, such as risk management, team motivation, and IT proficiency. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Harrods
✨Showcase Your Leadership Skills
As a Uniform Security Team Manager, you'll be overseeing a team. Be prepared to discuss your previous management experiences, how you motivate your team, and any specific examples of conflict resolution you've successfully navigated.
✨Demonstrate Your Customer Service Focus
This role requires excellent interpersonal skills. Think of examples where you've provided outstanding customer service or resolved issues effectively, as this will show your ability to maintain high standards in a luxury retail environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your response to potential security incidents. Prepare to discuss how you would handle various situations, including conflict management and emergency procedures, to demonstrate your readiness for the role.
✨Highlight Your Flexibility and Commitment
Given the shift patterns and potential for extra hours, it's important to convey your willingness to adapt. Share any past experiences where you've successfully managed flexible working hours or taken on additional responsibilities.
