We have an exciting opportunity for a Technology Asset Manager to join our IT team here at Harrods. This role is responsible for leading the governance, financial management and lifecycle management of all technology assets across the organisation
About the Role
The Technology Asset Manager ensures that hardware, software, cloud services, technology contracts and licensing are effectively managed throughout their lifecycle, while maintaining a single source of truth for technology assets through the CMDB. Working closely with Technology, Finance, Procurement, Security and HR, the role provides strategic oversight of technology investments, asset compliance, lifecycle planning, vendor management and Joiner, Mover and Leaver (JML) processes.
Job Responsibilities
- Manage renewals, obligations, risks and commercial opportunities
- Maximise software value through optimisation and governance
- Manage strategic technology supplier relationships and performance
- Establish consistent asset management policies and controls
- Drive maturity, automation and operational efficiency
- Ensure accurate, reliable and trusted asset information
About You
- ITIL v4 Foundation IAITAM CITAM (Certified IT Asset Manager) or IAITAM
- Understanding of FinOps principles
- CHAMP (Hardware Asset Management)
- FinOps Certified Practitione
- Clear Communication both written and verbal
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart.
We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.
What makes you unique makes us exceptional. If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Additional Information
Time Type: Permanent Department: EUC & Enterprise Services (Laurence Putnam)
As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
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Technology Asset Manager employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
