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- Tasks: Lead and optimise recruitment operations for a seamless hiring process.
- Company: Join Harrods, a luxury department store known for top designers and exceptional shopping experiences.
- Benefits: Enjoy hybrid working options and a supportive environment for career growth.
- Why this job: Be part of a team that values operational excellence and a candidate-first approach.
- Qualifications: Experience in recruitment operations and managing systems like Workday is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Harrods’ Talent team is seeking a Talent Acquisition Operations Manager to lead and optimise all aspects of recruitment operations. This role is vital in embedding operational excellence throughout the end-to-end hiring process—ensuring recruitment is scalable, compliant, efficient, and aligned with our business objectives.
As Talent Acquisition Operations Manager at Harrods, you’ll lead the optimisation of recruitment workflows and systems, including Workday, to ensure efficient, scalable, and compliant hiring for both permanent and contingent roles. You’ll drive data-led insights to improve key recruitment metrics, manage supplier relationships, oversee contractor compliance (including IR35), and lead cross-functional projects that enhance operational excellence across the Talent Acquisition function. You will also champion the candidate experience by standardising and continuously improving processes, while leading and developing the recruitment operations and Talent Experience teams. This role requires a strong focus on streamlining operations, ensuring legal compliance, and delivering actionable insights that align recruitment with business goals.
Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
You’re a detail-oriented and proactive recruitment operations professional with a proven track record of streamlining hiring processes and driving operational excellence. You have strong experience managing recruitment systems (like Workday) and using data insights to improve recruitment performance and compliance. You’re confident leading cross-functional projects, managing supplier relationships, and ensuring compliance with contingent workforce regulations, including IR35. Above all, you’re passionate about creating a seamless, candidate-first recruitment experience and developing teams to deliver consistently high standards across all touchpoints.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.
Talent Acquisition Operations Manager employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Talent Acquisition Operations Manager
✨Tip Number 1
Familiarise yourself with recruitment systems like Workday, as this role heavily relies on optimising these platforms. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering the tools used in the hiring process.
✨Tip Number 2
Showcase your ability to use data insights effectively by preparing examples of how you've improved recruitment metrics in previous roles. Be ready to discuss specific projects where you drove operational excellence through data-driven decisions.
✨Tip Number 3
Network with professionals in the talent acquisition field, especially those who have experience with compliance and contingent workforce regulations like IR35. Engaging with industry peers can provide valuable insights and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your approach to enhancing the candidate experience. Think about innovative strategies you've implemented in the past that prioritised candidates while ensuring operational efficiency, as this aligns closely with the expectations for this role.
We think you need these skills to ace Talent Acquisition Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Talent Acquisition Operations Manager position. Tailor your application to highlight how your skills and experiences align with the specific needs outlined in the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with recruitment systems like Workday, as well as your track record in streamlining hiring processes. Use specific examples to demonstrate your ability to drive operational excellence and manage supplier relationships.
Showcase Data-Driven Insights: Since the role involves using data to improve recruitment metrics, include any relevant experience you have with data analysis in your application. Mention specific metrics you've improved in previous roles and how you achieved those results.
Craft a Strong Cover Letter: Your cover letter should not only express your enthusiasm for the role but also explain why you're a great fit for Harrods. Discuss your passion for creating a candidate-first experience and how you plan to contribute to the team’s success.
How to prepare for a job interview at Harrods
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Talent Acquisition Operations Manager. Familiarise yourself with recruitment workflows, systems like Workday, and compliance regulations such as IR35. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Data Skills
Since the role involves driving data-led insights, be prepared to discuss how you've used data to improve recruitment metrics in the past. Bring examples of how you've analysed data to streamline processes or enhance candidate experiences, as this will highlight your analytical skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and operational excellence. Think of specific situations where you've successfully managed supplier relationships or led cross-functional projects, and be ready to explain your approach and the outcomes.
✨Emphasise Candidate Experience
Harrods values a seamless, candidate-first recruitment experience. Be prepared to discuss your strategies for improving candidate experiences and how you would implement these in the role. Highlight any initiatives you've led that focused on enhancing the recruitment process for candidates.
