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- Tasks: Lead the Supply Planning team and enhance supplier relationships for operational excellence.
- Company: Join Harrods, a luxury department store known for its inspiring shopping experiences.
- Benefits: Enjoy staff discounts, subsidised medical cover, gym memberships, and more.
- Why this job: Shape supply chain strategies and make a real impact in a dynamic environment.
- Qualifications: Experience in supply planning and strong leadership skills required.
- Other info: Embrace a culture that celebrates diversity and offers exceptional career growth.
The predicted salary is between 36000 - 60000 £ per year.
Our Supply Chain team are now looking for a Supply Planning Manager to help shape how we manage inbound visibility, strengthen supplier relationships, and drive operational excellence across the business. This is an exciting opportunity to lead a high performing team and influence key planning processes at Harrods.
In this role you will lead the Supply Planning function, ensuring accurate inbound forecasts, strong supplier performance, and effective collaboration across Buying, Merchandising, Finance, IT, and Supply Chain. You will guide and develop a talented team, oversee the Supplier Portal, and support ongoing improvements in data, reporting, and operational efficiency.
Key responsibilities include:
- Leading and developing the Supply Planning team.
- Setting the strategic direction for inbound supply visibility.
- Overseeing the Supplier Portal and ensuring suppliers are supported.
- Monitoring EDI and IDOC errors and driving timely resolution.
- Strengthening supplier relationships and challenging performance when needed.
- Managing the partnership with the digital freight forwarder and tracking KPIs.
- Maintaining accurate inbound plans across Fashion, General Merchandise, and Food.
- Setting and reviewing Purchase Order Management targets.
- Enhancing reporting and analytics with Supply Planning Analysts.
- Providing clear updates to senior leadership on inbound performance.
Harrods offers a range of company wide benefits including staff discount, subsidised medical and dental cover, discounted gym membership, and more.
About You
You will be a confident and proactive leader with strong planning expertise and the ability to build effective relationships with suppliers and internal partners. You will thrive in a dynamic environment and be comfortable working with data, solving problems, and guiding a team to deliver high standards.
You will:
- Bring experience in supply planning or a related operational role.
- Demonstrate strong leadership and people development skills.
- Be confident working with suppliers and influencing performance.
- Have solid analytical and forecasting skills.
- Work collaboratively across multiple business functions.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Supply Chain Planning Manager employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Planning Manager
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain industry, especially those who work at Harrods. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by brushing up on your data analysis skills. Be ready to discuss how you've used data to drive operational excellence in your previous roles. Show us you can handle the numbers!
✨Tip Number 3
Demonstrate your leadership style during the interview. Share examples of how you've developed teams and strengthened supplier relationships. We want to see your proactive approach in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Harrods family.
We think you need these skills to ace Supply Chain Planning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Supply Chain Planning Manager role. Highlight your leadership experience and any relevant supply planning expertise to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about supply chain management and how you can contribute to our team. Be genuine and let your personality shine through – we love authenticity!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve processes. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Harrods
✨Know Your Supply Chain Inside Out
Before the interview, make sure you brush up on your knowledge of supply chain management principles. Understand the key metrics and processes that drive inbound visibility and supplier performance. This will help you speak confidently about how you can contribute to the team.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and how you've successfully developed teams in the past. Think of specific examples where you've guided a team through challenges or improved operational efficiency. This will demonstrate your capability to lead the Supply Planning function effectively.
✨Prepare for Data-Driven Questions
Since the role involves working with data and analytics, expect questions that assess your analytical skills. Be ready to explain how you've used data to make decisions or improve processes in previous roles. Bring examples of reports or forecasts you've created to illustrate your experience.
✨Build Rapport with Your Interviewers
Remember, building relationships is key in this role. During the interview, engage with your interviewers by asking insightful questions about their experiences and the company culture. This not only shows your interest but also helps you gauge how well you might fit into the team.
