We have an exciting opportunity for a Senior Workday Analyst (Comp & Benefits) to join our Workday team at Harrods. This role will play a pivotal part in shaping and optimising Workday solutions across key functional domains, driving innovative, scalable, and reliable outcomes that support our evolving business needs.
As a subject matter expert, you will lead solution design, champion best practice, and ensure Workday continues to deliver exceptional value across the organisation.
About the Role
Reporting to a Principal Workday Lead, you will provide expert functional guidance to senior stakeholders, translating business priorities into effective Workday solutions. Partnering closely with our Head of Total Reward, you will lead key projects and optimisation initiatives across Compensation and Benefits, with a strong focus on continuous improvement and user experience.
Key Responsibilities
- Lead the design, configuration, and optimisation of Workday Business Processes, security frameworks, eligibility rules, and calculated fields
- Act as a trusted advisor, providing mentoring and technical guidance to Workday Analysts through configuration reviews, design recommendations, and case management support
- Own end-to-end functional solution design across assigned Workday modules, ensuring alignment with platform standards, governance, and business objectives
- Drive continuous improvement by identifying opportunities to enhance processes, functionality, and user adoption
- Contribute to the evolution of platform standards, design principles, and Workday best practices across the organisation
About You
You will bring extensive hands-on experience configuring and supporting Workday, alongside deep expertise within Compensation, Benefits, or related functional areas. You will be comfortable leading complex solution design initiatives, influencing stakeholders, and delivering strategic outcomes beyond day-to-day configuration activities.
You possess a strong understanding of Workday Business Processes, security architecture, and cross-functional dependencies. Most importantly, you have the confidence to challenge requirements constructively and recommend innovative, best-practice solutions that support future business growth.
You will also have:
- Proven experience supporting Workday releases, managing functional risk, and leading regression testing activities
- Strong communication and stakeholder management skills, with the ability to translate technical concepts into clear business outcomes
- Relevant Workday certifications within Compensation, Benefits, or related modules preferred, though not essential
- A collaborative and supportive approach, with experience coaching and developing colleagues
- The agility to thrive in a dynamic environment where priorities, demands, and ways of working continue to evolve
About Us
Harrods is one of the world's most iconic luxury retailers, renowned for delivering exceptional experiences to customers from across the globe. As we continue to evolve our business and invest in our people, technology, and capabilities, we remain committed to setting the benchmark for excellence within luxury retail. Our mission is simple: to create extraordinary experiences that inspire and delight, while building a workplace where talented individuals can perform at their very best.
Our Promise to You
Join us in making the impossible possible. In return, you'll be part of a collaborative and ambitious team where your expertise is valued, your development is supported, and your career opportunities are as unique as your aspirations.
Alongside a rewarding environment, we offer exceptional opportunities to learn, grow, and build a meaningful career across one of the world's most recognised luxury brands.
Uniquely You
While this advertisement outlines the experience and capabilities we believe will help you thrive, we recognise that talent comes in many forms. If your experience aligns closely with most of the requirements and you're excited by the opportunity, we'd love to hear from you.
At Harrods, it is the individuality, authenticity, and diversity of our people that make us extraordinary. We welcome applications from all backgrounds, cultures, experiences, and perspectives, creating an inclusive environment where everyone can belong, contribute, and succeed.
What makes you unique makes us exceptional.
To discover more about life at Harrods, search #TogetherHarrods on LinkedIn or follow @togetherharrods on Instagram.
Additional Information:
Time Type:
Permanent
Department:
Workday Solutions (Kate Roberts)
Senior Workday Analyst (Comp & Benefits) employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
