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- Tasks: Engage customers and provide exceptional service in our Menswear department.
- Company: Join Harrods, a world-renowned luxury department store in Knightsbridge.
- Benefits: Enjoy 22 days holiday, birthday off, up to 33% discount, and a competitive commission scheme.
- Why this job: Be part of a vibrant team creating magical shopping experiences with top brands.
- Qualifications: Passion for customer service and experience in fashion or hospitality required.
- Other info: We celebrate diversity and invite applications from all backgrounds.
The predicted salary is between 28800 - 42000 £ per year.
Sales Associate – Menswear page is loaded
Sales Associate – Menswear
Apply locations Knightsbridge time type Full time posted on Posted 2 Days Ago job requisition id VAC- 37290 Sales Associate – Menswear
Our Harrods Menswear department is looking for outgoing, creative and engaging sales associates, creating a magical, personalised experience for our customers, whilst being a leading destination for the biggest brands. Our mission is to provide an inspiring experience for all our customers.
About the Role
Our menswear division consists of Sports, Outdoor, Loungewear, Contemporary, International and Designer collections. Our sales associates will be working with a multitude of world renowned brands, whilst demonstrating our core values and striving to make anything possible for our customers.
You will be responsible for providing customers with exceptional customer service. This includes greeting customers, offering a personalised experience, assistance in selecting the perfect products for their needs, and maintaining the stores visual standards.
About You
You will be confident in carrying out exceptional service, this may include assisting clients, to meet their needs, styling for special occasions or simply bringing the Harrods magic to Menswear. We can invest in your development to fill in some of the gaps and give you the tools needed to succeed, but you are passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight.
You’ll also:
- Have a passion for delivering exceptional customer service and sports
- Have the ability to demonstrate product knowledge to your clients
- Have proven experience within fashion or hospitality
- You’ll be resilient, believing that anything is possible and can overcome challenges in front of you
- Be collaborative in your nature, and thrive as part of a team
- Enjoy the thrill of achieving sales targets
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you’ll enjoy a package that includes 22 days’ holiday, your birthday off, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram
Additional Information:
Time Type:
Permanent
Department:
Menswear (Eveline Calcasola)
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About Us
As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other.
To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance.
Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
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Sales Associate - Menswear employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Menswear
✨Tip Number 1
Familiarise yourself with the brands and products in the menswear department. Knowing the latest trends and key pieces will help you engage customers effectively and demonstrate your passion for fashion.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer needs and ensure you can provide that exceptional service Harrods is known for.
✨Tip Number 3
Network with current or former employees of Harrods, especially those in the menswear division. They can offer valuable insights into the company culture and what it takes to succeed in this role.
✨Tip Number 4
Showcase your enthusiasm for the role during any interviews or interactions. Your genuine passion for menswear and commitment to providing a magical shopping experience will set you apart from other candidates.
We think you need these skills to ace Sales Associate - Menswear
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fashion or hospitality. Emphasise any roles where you provided exceptional customer service, as this is crucial for the Sales Associate position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for menswear and luxury retail. Mention specific brands you admire and how you can contribute to creating a magical experience for customers at Harrods.
Showcase Your Personality: Harrods values authenticity and personality. Use your application to convey who you are beyond your qualifications. Share anecdotes that demonstrate your ability to connect with customers and create memorable experiences.
Highlight Team Collaboration: Since the role requires working as part of a team, include examples of how you've successfully collaborated with others in previous jobs. This will show that you thrive in a team environment, which is essential for this position.
How to prepare for a job interview at Harrods
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with the role's focus on creating a magical experience.
✨Demonstrate Product Knowledge
Familiarise yourself with the brands and products in the menswear division. During the interview, be prepared to discuss your knowledge of current fashion trends and how you can assist customers in selecting the perfect items for their needs.
✨Emphasise Team Collaboration
Highlight your ability to work well within a team. Share experiences where you've collaborated with colleagues to achieve sales targets or enhance customer experiences, as teamwork is essential in a luxury retail environment.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific customer situations or challenges. Practising your responses to these scenarios will help you demonstrate your problem-solving skills and resilience, which are key traits for this role.
