Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create unforgettable customer experiences in our Rolex Certified Pre-Owned department.
- Company: Join Harrods, a world-renowned luxury department store with top designers and brands.
- Benefits: Enjoy a friendly work environment, career growth opportunities, and a chance to shine.
- Why this job: Be part of a dynamic team, face new challenges daily, and build lasting client relationships.
- Qualifications: Strong retail background in Fine Watches and a passion for sales are essential.
- Other info: This role is fully on-site, working 5 out of 7 days a week.
The predicted salary is between 28800 - 43200 ÂŁ per year.
As a Sales Associate within our Rolex Certified Pre-Owned department, you will be responsible for creating world class customer experiences for each and every client. Our Sales Associates take time to understand and learn about our customers, combining the “Art of Selling” with their comprehensive product knowledge; this tailored service approach leads to achieving sales targets as well as repeat customer visits.
About The Role
Working within our Rolex Certified Pre-Owned department, you will use your knowledge and understanding of the watches market to deliver an elevated sales experience, tailoring your service approach to each client to close sales and build a loyal client base. You can expect each day to bring a new challenge and experience, our teams are trusted to work with autonomy whilst ensuring high visual merchandising standards, adequate stock levels and replenishment, championing our Harrods Rewards scheme and our customer feedback surveys. This role is fully on site, working 5 out of the 7 days a week.
About You
To be successful within this role, you will have a strong retail background in sales with Fine Watches, and an understanding of the market and industry to story-tell to our clients. You will be dedicated and disciplined in your work, and be a leading example of excellence in your team. You will be ambitious and experienced in working towards sales targets, striving to achieve our group mission whilst continually learning and developing to achieve more. Your high standards will set you apart, taking pride in your appearance, punctuality and adherence to Harrods policies.
- Have great organisational and communication skills to keep the shopfloor running smoothly.
- Be a problem solver, ask questions and listen effectively.
- Be adaptable to your audience and environment.
- Have the ability to remain calm, and measured, even when under pressure.
About Us
Harrods is one of the world’s leading luxury department stores and a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
Rolex Sales Associate employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rolex Sales Associate
✨Tip Number 1
Familiarise yourself with the Rolex brand and its history. Understanding the unique selling points of Rolex watches will help you engage customers effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your storytelling skills. Being able to weave a narrative around each watch can create a more memorable experience for customers, making them more likely to purchase and return.
✨Tip Number 3
Develop your customer service skills by role-playing different scenarios. This will prepare you for various customer interactions and help you remain calm and collected under pressure.
✨Tip Number 4
Network with professionals in the luxury retail sector. Building relationships with others in the industry can provide valuable insights and potentially lead to referrals or recommendations for the Sales Associate position.
We think you need these skills to ace Rolex Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Experience: Emphasise your retail background, particularly in fine watches or luxury sales. Provide specific examples of how you've achieved sales targets and created exceptional customer experiences in previous roles.
Highlight Soft Skills: Mention your organisational and communication skills, as well as your ability to remain calm under pressure. Use examples to demonstrate how these skills have helped you succeed in a fast-paced retail environment.
Personalise Your Application: Make your application stand out by adding a personal touch. Share why you are passionate about the luxury watch market and how you can contribute to Harrods' mission of providing inspiring shopping experiences.
How to prepare for a job interview at Harrods
✨Showcase Your Product Knowledge
Make sure to brush up on your knowledge of fine watches, especially Rolex. Be prepared to discuss the features, history, and market trends related to the brand. This will demonstrate your passion and expertise, which is crucial for creating a world-class customer experience.
✨Demonstrate Your Sales Skills
Prepare examples from your past experiences where you successfully met or exceeded sales targets. Highlight your ability to tailor your approach to different customers, as this aligns with the role's focus on personalised service.
✨Exude Professionalism
Dress smartly and maintain a polished appearance, as this reflects the luxury brand you’ll be representing. Punctuality is also key; arriving on time shows respect for the interviewer's schedule and the high standards expected at Harrods.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked and respond thoughtfully. This not only shows your communication skills but also your ability to adapt to your audience, which is essential in a sales environment.