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- Tasks: Engage customers by demonstrating kitchen appliances and providing exceptional service.
- Company: Join Harrods, a luxury department store known for top designers and unique shopping experiences.
- Benefits: Enjoy flexible working, 22 days holiday, birthday off, and up to 33% in-store discount.
- Why this job: Be part of a friendly team in a fast-paced environment that values growth and creativity.
- Qualifications: Customer service experience is preferred; passion for food and teamwork is essential.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 24000 - 36000 £ per year.
Product Demonstrator – Kitchen Appliances (12 month Fixed Term Contract) page is loaded
Product Demonstrator – Kitchen Appliances (12 month Fixed Term Contract)
Apply locations Knightsbridge time type Full time posted on Posted 2 Days Ago time left to apply End Date: September 12, 2025 (24 days left to apply) job requisition id VAC- 44586 Product Demonstrator – Kitchen Appliances (12 month Fixed Term Contract)
We are recruiting a passionate Product Demonstrator to join our exciting Kitchen and Household department on a 12 month Fixed Term Contract. The Product Demonstrator is responsible for creating magical, memorable moments of delight and providing a world class customer service, demonstrating exceptional product & food knowledge and building quality customer relationships to achieve business goals whilst being an ambassador for the Harrods brand.
About the Role
Product Demonstrator will demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer requirements. This role will understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance.
Creating an engaging atmosphere in the demonstration kitchen space, drawing customers in with sampling and driving sales, the Product Demonstrator will have an out of the box thinking mentality, to surprise and delight customers with exceptional customer service, demonstration, and interpersonal skills.
About You
With a background in customer service and food demonstrations, ideally within retail and/or hospitality, and have a passion for Homewares and Food, our expectations, standards, and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environment and you’ll need:
- Food Safety & Hygiene Level 2 Certification is advantageous, but not essential.
- A genuine interest and passion for food and Harrods.
- Self-motivation to learn and develop your product and industry knowledge.
- A strong ability to work within a team.
- Great organisational skills to always keep the demonstration kitchen active
- Flexibility to work weekends and across Harrods’ opening hours.
- Driving sales for the department through positive customer engagement.
- The ability to collaborate with senior stakeholders, food health and safety, buyers, andbrands.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Fixed Term (Fixed Term)
Department:
Furniture & Home (Amber Teale)
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About Us
As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other.
To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance.
Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
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Product Demonstrator - Kitchen Appliances (12 month Fixed Term Contract) employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Demonstrator - Kitchen Appliances (12 month Fixed Term Contract)
✨Tip Number 1
Familiarise yourself with Harrods' brand values and customer service standards. Understanding what makes Harrods unique will help you align your approach during interviews and demonstrate your passion for the role.
✨Tip Number 2
Engage with the kitchen appliances you’ll be demonstrating. Spend time learning about their features, benefits, and how they can enhance the cooking experience. This knowledge will allow you to connect better with customers and showcase your expertise.
✨Tip Number 3
Network with current or former employees of Harrods, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your previous customer service experiences and how they relate to the role of a Product Demonstrator. Be ready to share specific examples of how you've created memorable customer interactions in the past.
We think you need these skills to ace Product Demonstrator - Kitchen Appliances (12 month Fixed Term Contract)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp what Harrods is looking for in a Product Demonstrator. Highlight your customer service experience and any relevant food demonstration skills in your application.
Tailor Your CV: Make sure your CV reflects your passion for food and homewares, as well as your ability to work in a fast-paced environment. Include specific examples of how you've successfully engaged customers in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Harrods brand. Mention your self-motivation to learn and develop product knowledge, and how you can contribute to creating memorable customer experiences.
Showcase Your Personality: Harrods values authenticity and individuality. Use your application to convey your unique personality and how it aligns with their culture. Share any personal stories or experiences that demonstrate your passion for food and customer service.
How to prepare for a job interview at Harrods
✨Show Your Passion for Food
Make sure to express your genuine interest in food and kitchen appliances during the interview. Share any personal experiences or stories that highlight your enthusiasm for cooking or using kitchen gadgets, as this will resonate well with the hiring team at Harrods.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to create memorable experiences for customers, as this aligns perfectly with the expectations for a Product Demonstrator.
✨Know the Products Inside Out
Research the kitchen appliances and products sold at Harrods. Familiarise yourself with their features, benefits, and any unique selling points. Being knowledgeable will not only impress the interviewers but also show your commitment to the role.
✨Be Ready to Engage and Interact
Since the role involves creating an engaging atmosphere, be prepared to discuss how you would draw customers in and keep them interested. Think of creative ways to demonstrate products and engage with potential customers, showcasing your out-of-the-box thinking.
