About the Role
We are looking for a Product Catalogue Data Administrator to join our IT team here at Harrods.
You will be responsible for actioning product creation requests from stakeholders, submitted through our ticketing platform Freshservice, in line with the highest data quality and accuracy standards.
- Review, transform and enrich data provided by the business in line with our data attribute rules, using business tools and Excel, ready to process in SAP.
- Data relates to specific product attributes such as descriptions, sizing, colour, barcodes, etc.
- Collaborate with stakeholders across the business to ensure successful product creation and that deadlines are met.
- Investigate and correct any data or process issues.
- Support the business teams by helping them understand the importance of product data management.
- Provide feedback on workflows and share improvement opportunities to ensure best practice.
About You
The ideal candidate will have previous experience in data entry and data management, and previous experience with SAP or equivalent is still advantageous.
It is important that you have excellent communication skills both written and verbal alongside stakeholder engagement.
- Comfortable with complexity, ambiguity and performing to deadlines.
- Attention to detail.
- Results-driven and delivery focused mindset.
- Good Microsoft Office literacy across Word and PowerPoint.
About Us
As the world’s leading luxury retail emporium, we craft magic, memorable experiences for our customers and support our talented teams to become the best ambassadors for our global brand.
We set the highest standards and reward the remarkable people who help us maintain them.
Our Promise to You: help us make the impossible possible for our customers and we’ll do something remarkable for you.
As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely you: whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths.
At Harrods we believe the personality and authenticity of our people sets us apart.
We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.
What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Additional Information
Time Type: Permanent
Department: Merchandise Data (Olivier Lim)
As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other.
To maintain our high standards, we invest as heavily in our people as we do in our products and store.
As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees.
We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance.
Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
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Product Catalogue Data Administrator employer: Harrods
At Harrods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Knightsbridge. Our commitment to employee growth is reflected in our supportive culture, where collaboration and innovation are encouraged, and opportunities for career advancement abound. With a hybrid working policy that promotes work-life balance and a focus on diversity and inclusion, we ensure that every team member can thrive while delivering world-class service to our customers.
